Noah Baldwin Email & Phone Number

Tampa, Florida, Us

• Conduct product demonstrations and technical presentations to showcase the capabilities of GreyMatter. • Collaborate with clients to understand their specific security needs and provide tailored solutions. • Translate complex technical concepts into compelling value propositions for prospects. • Build and maintain strong customer relationships to drive revenue growth and foster long-term partnerships. • Stay up-to-date on the latest cybersecurity threats, industry trends, and security best practices. • Assist organizations in fortifying their security defenses and enhancing their overall security posture through the use of our platform and services.

Tampa, Florida, Us

Tampa, Florida, Us

Endpoint FocusManage EDR technologies (CrowdStrike, Carbon Black, SentinelOne, etc)

Tampa, Florida, Us

Developing API for mobile applicationDeveloping and testing new features for future versions of web applicationPenetration testing mobile application

Tampa, Florida, Us

Tampa, Florida, Us

Responsible for reviewing the service desk's processes and comparing them with the ITIL (Information Technology Infrastructure Library) framework. Created SOP's for self-help guides. My biggest project consisted of creating a Q&A Chat Bot for users to interact with to receive quick help pertaining to common IT-related questions. Additionally, I was able to apply my previous programming knowledge to automate some processes for the Desktop Engineers.

Facebook integration for messenger chat bot and custom lead form capture. Released 2 new major versions. After a new release, I spent time doing level two support to address user issues. Throughout my internship, I became versatile in PHP, Javascript, and SQL. The majority of my time was spent writing server-side code and logic. Additionally, I was responsible for using CSS to create new interfaces as necessary. Throughout the development of new software versions, I learned the importance of documentation in the form of SOP's, collaborating with a team and sticking to a strict timeline in terms of release dates.

Computer Science Bachelor'S Degree Focus In Cyber Security, Cyber Security

High School Degree

Dual Enrollment Credits