• Assisted the members of the Season Ticket Office with customer service transactions, including exchange of tickets packages, changes to ticket packages, parking passes, tickets for tours and special events.• Planned, developed, produced, and set up special events for season ticketholders such as “meet-and-greets”, banquets, luncheons, charity appearances, and press conferences with New York Yankees officials, players, and coaches.• Escorted season ticket licensees on New York Yankees properties and gave tours of the stadium, field, and facilities.• Developed new ideas for season ticket licensee benefit packages, particularly in negotiating promotional items and packages withvarious vendors, companies, and service providers.

• Maintained the Beach Station and dock for member usage.• Assisted members with docking, cleaning and maintaining powerboats and sailboats.

• Filmed and edited content (amputees and other disabled persons walking with prosthetic limbs and orthotic braces and other elements of the fitting process) for use in marketing, patient outreach, and educational professional inservices.• Operated social media outlet for the company: created, edited, and uploaded content to Facebook, Instagram, and Progressive O&P website.• Oversaw the intake of inquiries from Progressive O&P’s social media sites and directed these inquiries to the appropriate department, then implemented the elements of the replies.

• Formed, fabricated, maintained and repaired artificial limbs for amputees and orthotic braces for persons with neuromuscular disorders.• Problem-solved issues within the field of Prosthetics and Orthotics: investigated new prosthetic designs and technology, sourced special tooling and redesigned storage system for prosthetic components and braces.