• Was the first person in Canada to utilize a "Formlabs 3BL" 3D printer to create, and then cure night-guards, ortho trays, and neuromuscular models.• Designed night-guards and edited 3D models using Sirona In-Lab and Meshmixer software.• Handled administrative tasks for laboratory staff and overall operations.• Cleaned and sterilized instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.• Prepared trays, instrument packs and surgical sets. • Readied instruments for sterilization• Recorded results of biological and diagnostic tests.

Well versed in the art of music production with 10+ years of experience in professional audio recording, sound design, mixing, editing, recording and engineering. Has worked closely with many bands/musicians on a variety of projects to achieve professional fidelity recordings and reach artistic vision. Fluent with Ableton, Pro Tools, 1/8” reel to reel tape, FM synthesis for sound design (including Xfer Serum and NI FM8), standard software processing, and hardware audio processing/signal flow.

• Created/implemented marketing and advertising strategies to support revenue goals and promote strategic growth.• Reconciled daily sales and financial transaction reports and prepared bank deposits.• Provided all aspects of essential startup & legal needs, and established business vision to achieve sales, profit and revenue goals.• Kept up-to-date on all regulatory changes affecting business operations.

• Delivered goods and services to customers on time and in excellent condition.• Maintained safe driving history with no incidents.• Inspected vehicle before and after every trip to assess performance and maintenance requirements.

• Connected with customers on the floor daily to understand needs, provide assistance and collect feedback to optimize operations.• Reviewed inventory and sales records, tracked trends and reported on activities to shop owner for use in key decision making.• Scheduled, trained and coached employees to maximize performance in customer service, revenue generation and daily tasks such as lesson instructing and skateboard camp oversight.• Cultivated store brand and accomplished strategic business initiatives through close collaboration withshop owner.• Became fluent in all aspects of product knowledge.• Kept financial records for sales & lesson operations representing daily shop revenue.• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.• Built and maintained effective relationships with peers and upper management to help drive team success toward common sales, service and operational goals.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.• Offered product and service consultations (office- supplies & tech) and employed upselling techniques.