Interior Design Department Manager
CurrentI bring structure, strategy, and efficiency to our high-end interior design projects, leading a talented team that's setting the standard for how the luxury coastal lifestyle looks and feels. By managing vendor relationships, seeking out opportunity, and caring about the details, I make sure our clients truly experience what we mean when we say, "Welcome to the Top."- Develop sales tracks and value propositions for different client profiles- Make sales calls, attend and host local networking events, co-lead design consultations (biggest resulting project valued over $800K)- Attend High Point Market each year (Largest industry-wide convention)- Manage 30+ vendor accounts and strategically target new accounts- Oversee all purchasing and logistics for projects and retail showroom.- Improve profits with procurement strategies like bulk purchasing, vendor negotiation (most was 23% increase in profit for $275k project)- Track all money in/out of the department to analyze project performance.- Use these analyses to target areas of low profitability and find solutions.- Co-lead the creation of an e-com website and manage fulfillment.- Collaborated with builders to streamline our design/build process.- Defined designers’ scope of work, service levels, and hourly rates- Updated service contracts and terms of sale.- Selected a better software program that fit the designers’ needs and existing workflow (Design Files) to make them more efficient, then trained them on it.