• Developed an Internal Corrective Action Request (ICAR) system used to initiate, track, and automate supply chain process issues using Microsoft Power Platform, leading to a 6.25% decrease in the Cost of Poor Quality (COPQ).• Utilized Lean Six Sigma methodology to eliminate supply chain waste by developing and implementing an ICAR system, reducing inefficiencies such as waiting times, communication delays, and process defects.• Developed and implemented the complete ICAR system interface using Microsoft Power Apps, streamlining the intake, storage, and execution of all incoming process issues.• Automated workflow processes using Power Automate, ensuring efficient tracking, ownership changes, and resolution of process issues.• Created an interactive Power BI dashboard providing actionable insights into departmental performance, highlighting trends and areas for improvement within the supply chain.

• Shot drone aerial photography and videography for over 5 commercial real estate and roofing companies• Edited and color-graded over 100 photos and videos using Adobe Premier Pro and Adobe Lightroom• Analyzed market trends and adapted strategies, resulting in a 20% increase in client acquisition for aerial photography• Ensured 100% safety record by conducting meticulous pre and post-flight checks• Secured a Commercial Drone Pilot Certificate (Part 107) and completed over 100 successful flights

• Maintained proficiency in First Aid and CPR, assisting over 10 individuals in distress situations• Informed customers and guests about safety rules and procedures to maintain a fun and safe environment• Monitored an average of 250 recreational users daily to detect safety concerns and prevent violations• Helped teach less experienced lifeguard certain safety techniques to cultivate an effective emergency action plan• Sampled and adjusted pool water chemical levels twice daily, ensuring optimal conditions for over 300 operational days