Noah Lott Email & Phone Number

DISH Network Corporation is a Fortune 250 company with over 13 million pay-TV subscribers.Provided strategic leadership for 9 international call centers with combined staff of more than 4,500 professionals throughout Asia, including the overall success of CS voice/chat, social media, e-care, 8 languages, Blockbuster, and Hughesnet. Responsible for delivering effective operational execution through consistent leadership, while enabling and fostering communication between departments, initiating and leading company change efforts, inspiring commitment, and providing information and feedback for process improvements throughout the entire organization. Provided direction and guidance in the planning and execution of initiatives and strategies which improved processes and procedures, workflow and scheduling, client satisfaction, service quality, and team performance and productivity.

Orwell Ohio

Directed the daily activities of the department to maximize productivity and minimize cost while maintaining quality and promoting employee morale by creating a recognition based environment that lowered absenteeism and instituted promotion paths while lowering attrition.

Niles Ohio

Provided Senior leadership to 800 employees, supported by 4 managers, and 50 supervisors. Increased the call center standing from #27 to the #1 ranked center, by utilizing key metrics to improve performance. Increased operational efficiency and employee retention by developing performance management programs that set defined expectations and rewarded top performers.

Niles Ohio

11 years of progressive career advancement that led to a seniored position of Regional District Sales Manager. Continually increased sales productivity over multiple sites by implementing aggressive sales strategies, creating a competitive sales culture, and providing extensive training on overcoming obstacles and product value. Led successful sales team efforts, including daily target performance, KPI attainment, revenue generation, and service level achievement to meet corporate revenue goals.

Bad Kissingen Germany

Honorable Discharge- Counseled clients and patients with personal, behavioral and psychological problems- Assisted with care and treatment of psychiatric, drug and alcohol patients- Collected and recorded psychosocial and physical data- NATO evaluator for reconnaissance, selection, and occupation of position team