Noah Pham Email & Phone Number

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

• Keeping backroom inventory neat and organized.
• Stocked merchandise on appropriate shelves to maximize efficiency.
• Communicated professionally with team members ensuring maximum output is always achieved.

Coolalinga, Northern Territory, Australia

• Repaired phones, tablets, and laptops (software and hardware).
• Diagnosed and resolved hardware and software issues with Windows and Mac based devices.
• Built the POS system including repairing ticket system, reduced the paper cost and time required to track down tickets by 80%.
• Assisted customers over the phone regarding product, parts and orders.

Darwin, Northern Territory, Australia

• Built the new POS system which lead to a 50% increase in productivity for the sales team, which translates to AUD $31000 amount of incremental revenue.
• Monitored customer satisfaction and reported any constructed feedbacks immediately.
• Provided support for MS Office Suit and maintained the POS systems.

Docklands, Victoria, Australia

• Demonstrated ability to manage time efficiently by accomplishing all assigned tasks within the shift while maintaining quality.
• Delivered consistently high-quality customer service according to established customer service vision and standards.
• Communicated positively and effectively with all staff, colleagues and internal departments and worked collaboratively as a team to resolve issues efficiently.
• Provided effective and efficient service, ensuring that daily operations were performed accurately and within company policies and procedures.
• Ensured a clean work area at all times.

Richmond, Victoria, Australia

• Collaborated with colleagues to provide efficient services in a dynamic environment.
• Built strong relationships with regular customers and responded to requests with professional curtesy.
• Served the customers with food and drinks accurately making sure that they were satisfied.
• Created and served hot and cold beverages, ensuring guest satisfaction with fast and courteous customer service.
• Monitored customer satisfaction and reported any constructed feedbacks to the management immediately.customers satisfaction and convenience.

Master Of Data Science, Data Science, 5.813/7

Bachelor Of Information Communication Technology (Networking), Information Technology

Advanced Diploma In Computer System Technology, Information Technology

Certificate Iv Of Computer System Technology, Information Technology