Noah Snowdon Email & Phone Number

Portsmouth, United Kingdom

• Carrying out daily administrative tasks such as data entry onto the Langdon duty management computer system, whilst following HMRC and other regulatory body specific processes and compliance procedures. Submission of CFSP Import declarations. • Issuing unambiguous clearance instructions to freight forwarders and agents/brokers. • Creating and maintaining an accurate import paperwork archive for audit purposes. • Running various weekly and monthly reports and data analysis.

Titchfield

7 week temporary contracting work covering general shipping tasks in a busy office environment. Key Tasks include:• Filing• Raising basic shipping paperwork on the MFG-Pro ERP system• Matching & inputting input records• Booking shipments with couriers / carriers• Additional tasks as required

Portsmouth, United Kingdom

Oversea fulfillment of customer orders from receipt through to despatch and invoicing.• Monitor orders received from customers and ensure that the order is appropriately flagged and that acknowledgements have been issued.• Maintain data in the Sales Forecast (BBU) spreadsheet in a timely manner.• Act as point of contact for a customer at all times.• Update and distribute weekly Sales Order reports to Production and other staff.• Resolve issues relating to customer order fulfilment in a timely manner, referring any problems to relevant manager.• Contact customers to advise shipment information and investigate/resolve shipping enquiries.• Collect Assembly Records from Manufacturing and allocate product to the correct order and generate the packing list when appropriate (order complete or part shipment agreed).• Prepare invoices for UK and overseas shipments.• Prepare additional documents for overseas shipments, e.g. EUR1 Certificates, ATR Certificates, ATA Carnets, Consignment Notes, Air Waybills (UPS, DHL, TNT, etc.), Instructions to shipping agents, despatch advice to customers, C88 forms, Certificates of Origin and Bank Drafts.• Negotiate documents against Letters of Credit.• Contact shipping companies and freight forwarders to obtain quotations, book shipments, arrange collections and deliveries, obtain shipment information and issue instructions for import procedure on return goods.• Arrange courier requirements.• Maintain accurate records of the following information: Intrastat shipments, IPR shipments, customer repair Work Service Records, invoice and shipment details.• Provide cover for colleagues in Shipping/Order Processing during peak times, holidays or sickness.• Provide cover the for Demo Administration role.• General filing.• Telephone answering.• Other duties as required by Management.

Portsmouth, United Kingdom

Part of a team ensuring that:• Accurate product availability information is provided as required.• Customer’s orders are accurately interpreted and supplied to specification and on time.• Information regarding sales orders is available to other areas/individuals as required.Key Tasks:• Filing and general administration: Photocopy, distribute and file all documentation. Maintain the filing system to ensure a complete record of customers’ requirements is available.• Booking in: Book in modular products. Allocate them to orders and raise packing lists.• Mfg order input: Enter customer orders and amendments on to Mfg. Raise credits when necessary.• Mfg customer account detail maintenance: Maintain accurate address details in Mfg customer list, ensuring duplicate account codes are not entered.• Rack diagrams: Request and chase customers for diagram information. Check that they are correct and enter them onto the excel template. Issue diagrams to production and test.• Modular lists: Issue modular lists every Monday to test and production. Compare last weeks list with current weeks and note any changes on the additions and amendments sheet. • Liaise with Sales Hubs, Accounts, Purchasing, Test and other internal and international customers.• Other tasks: Additional tasks to provide cover during busy times or in the absence of other team members.

Portsmouth, United Kingdom

Part of a sales order processing team, with special responsibility for ensuring that:• The reason goods have been returned is clearly identified, and stock transactions and paperwork are completed promptly and accurately.• Customers’ spares requirements are clarified without delay and any ordered items despatched as soon as possible.• Information regarding returned goods is available as required.Key Tasks• Receipt of returned goods: Establish reason that goods have been returned. Book goods into correct stock location and raise appropriate paperwork.• Progress customer repairs and ensure items returned for credit are dealt with promptly: Make other areas aware of customer needs. Progress repairs systematically. Ensure units returned for credit are checked promptly so that credit notes can be raised without delay. Advise customer of progress and ensure Sales are aware of any delays.• Customer repair orders: Once repair is complete, calculate repair charge and raise order and packing list so the customer can be invoiced and goods returned to them. Any payment or other issues such as urgency must be considered.• Despatch of loan and advance warranty replacement units: Raise paperwork and carry out necessary stock transactions if loan or warranty replacement units have to be sent to the customer because of failure in the field. Progress return of such units to Snell & Wilcox.• Goods returned to stock: Compete required stock transactions and raise any credit notes for goods returned to sales stock or transferred to demo stock.• Availability enquiries: Provide price and availability quotations for specific enquiries. Liaise with other areas to establish parts needed and calculate prices to standard formula.• Spares order requirements: Ensure customer spares orders are processed accurately and without delay.• Information provision: Provide accurate information regarding goods returned to the company and action taken.• Additional tasks during busy times.

Portsmouth, United Kingdom

Part of a team ensuring that:• Accurate product availability information is provided as required.• Customer’s orders are accurately interpreted and supplied to specification and on time.• Information regarding sales orders is available to other areas/individuals as required.Key Tasks• Filing and general administration: Photocopy, distribute and file all documentation. Maintain the filing system to ensure a complete record of customers’ requirements is available.• Faxing order acknowledgements and other documents: Fax order acknowledgements to customers, copy orders and other documents to Snell & Wilcox offices as necessary, ensuring that all documents are successfully sent.• Mfg order input: Enter customer orders and amendments on to Mfg.• Mfg customer account detail maintenance: Maintain accurate address details in Mfg customer list, ensuring duplicate account codes are not entered.• Complete weekly availability list: Update weekly availability list from agreed dates in team meeting.• Answering the telephone: Answering telephone when other team members are not available, taking messages or transferring calls as appropriate.• Other tasks: Additional tasks to provide cover during busy times or in the absence of other team members.