• Provide financial coaching and assistance to persons seeking aid in a variety of areas including budget and credit counseling, first-time homeownership, identity theft and income tax preparation.• Train clients in Financial Literacy Workshops.• Provide community education through in-house and off-site workshops.

- Build leadership, innovation, and resilience into communities through initiatives that enhance the quality of life.- Provide service that creates a positive environment to support other's success.- Promote environmental benefits by stimulating creativity and a sense of community.

* Create, develop, and implement outreach programs* Facilitate and teach sessions topics* Strategically plan the expansion of programs and organization* Develop and conduct trainings for participants* Coordinate and supervisor volunteers* Connect with local organizations, businesses, elected officials, and community leaders to gain support and resources.

- Responsible for managing an assigned portfolio in a fast-paced goal-oriented Collections Department.- Maintain records on account activity, as well as review accounts for unpaid amounts and determine what course of action to take based on a variety of factors such as age, amount of debt, and the customer’s history.- Work in partnership with various internal departments such as billing, credit, payroll, and cash application teams to resolve collection issues and achieve common goals and objectives.

- Assist in preparing and coordinating provider information to/from managed care quality committees and other internal departments and/or external entities.- Provide excellent customer service to practitioners, managers, and teams as evidenced by satisfaction surveys.- Exceed production goals by 99% while maintaining quality.

• Maintained confidentiality of student information in accordance with FAU Housing and FERPA policies• Provided excellent customer service while working with residents• Responded to inquiries, problem-solving skills, and coordinate office activities

• Recognized for Standards of Accreditation and Excellence • Coordinated volunteer services for members to receive community hours• Maintained $10,000 throughout the course of events and fundraising

• Generated $40,000 from external financing and strategic planning.• Implemented a triple bottom-line strategy to prevent a negative account balance.•Kept track of receipts and disbursements of funds from all transactions.

• Displayed people-skills to establish new relationships for a comfortable environment.• Planned arrangements including venue, date, times, and hospitality for club meetings.• Prepared the agenda for club/group meetings in consultation with the President.

- Assisted TGH staff with Account Reconciliation, Audit Preparation Budgeting and Benchmarking Process.- Observed workflows in Accounts Payable, Human Resources/Payroll and Internal Controls.- Reviewed audit reports which involves performing procedures to obtain information about the amounts and disclosures of consolidated financial statements.

- Answered calls/walk-ins regarding questions that parents and students have pertaining to allareas of campus- Responded to callbacks and invoices (both school official and student workers)- Managed scantron spreadsheet- Reviewed resumes for student interviews● Set-up and advertise in Homecoming, Program Board, and Student Government events○ Including concerts, banquets, galas, student events● Pick-up and assort packages and letters from the mailroom● Organized official FAU documents dating back 30 years● Managed poster printing projects for all GPSA Research Symposiums

-Provide premium, compassionate, respectful transportation service to ambulatory, wheelchair and non-emergency stretcher patients to/from private homes and facilities to/from medical appointments.-Transport patients to and from special service and treatment areas, and operating rooms; using wheelchairs.-Maintained a safe, secure, and healthy work environment by following standards and procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.-Comforts patients and their families by offering my support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.

-Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. -Greet and ask the customer if they prefer paper or plastic bags. Pack purchased items into paper or plastic bags. -Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders.

Create/set up job shadows for students interested in the health administration and the management of health care.

As the face of MOSI, volunteers help guide, teach, and enlighten museum guests.