Noah Wheeler Email & Phone Number

Dallas, Tx, Us

Simple Interact is an automation platform for medical practices' front offices. Thousands of patients use Simple Interact every month. We have demonstrated up to 5X increase in patient acquisition via online reviews. Our clients have been able to dramatically increase the number of patients they see per hour because of our streamlined patient intake process.Responsibilities include providing leadership, mentorship, and direction to product team; creating and maintaining product roadmap; planning and executing quantitative and qualitative UX research to inform product decisions; providing feedback on UI design; collaborating with team to design scalable software which meets users' needs.

Dallas, Tx, Us

Led product team in identifying product-market fit using ethnographic observations, guerrilla usability testing, stakeholder interviews, and analytics. Developed processes which increased team velocity from 1 week to 2 day sprints. Enhanced UX by writing user stories and giving feedback to team members on interaction flows, and interface design. Created and maintained UI style guide.

79409, Tx, Us

Conducted human factors research on healthcare and robotics which has been published in both peer reviewed journals & conference proceedings. Led a team of undergraduate research assistants assisting with data collection. Mentored them on research methods and reporting of results. Set expectations regarding timelines, deliverables.

79409, Tx, Us

Planned and conducted user experience research for a wide array of desktop and mobile applications. Communicated research results along with recommendations to product team.Methods used: rapid prototyping, guerilla usability testing, heuristic evaluations, cognitive walkthroughs.

79409, Tx, Us

Conducted over 100 hours of ethnographic observations and interviews of nurses in neonatal and pediatric intensive care units. Conducted 20 semi-formal interviews. Communicated findings to research team regarding user experience with a mobile medication administration technology.

79409, Tx, Us

Conducted heuristic evaluations & card sorts to enhance UX of department website. Redesigned information architecture of website based off of findings from research.

Southlake, Texas, Us

Designed a product to help decision making for travel agents. Wrote usability test scenarios. Conducted heuristic evaluations of over 10 applications which are in use by travel agents around the world. Designed a protocol for a cognitive task analysis of expert decision making. Collaborated with a team of interns on a market research project which won first place in a business case competition.

Led marketing efforts for an assisted living community. Managed the development of a website, met with other healthcare providers, created press releases, and engaged with media to build awareness regarding services provided by Morgan Estates. These efforts contributed to a 30% increase in revenue within 6 months. Additionally, in order to ensure high quality care, I met with patients to conduct interviews regarding their satisfaction with services. Identified areas for improvement and presented them to leadership.

Planned the setup and use of an on-site computer lab for residents. Worked closely with residents on daily activities such as outings, entertainment, and crafts.

Williamsville, Ny, Us

Led multiple product development teams for several social media applications which were used by thousands of users. Created mockups using Microsoft Publisher and Photoshop. Planned and conducted user experience research including usability testing and surveys.

Ph.D., Experimental Psychology/Human Factors

M.A., Experimental Psychology (Human Factors)

Ba, Psychology, Computer Informations Systems