Noam Hayman Email & Phone Number

Tel Aviv District, Israel

-Work closely with customers, helping them navigate complex integration processes, like onboardings to new retailers- Detail-oriented, managing renewals and handling specific customer concerns about fees and contracts- Overseeing the full post-sales customer lifecycle incorporating various KPIs (familiar with HubSpot and CRM tools)- Regular communication with customers to understand their needs, and how we can solve them- Customer advocate: Ensuring every customer need is catered for by collaborating across team members and departments (CS, Support, Product, Data) and stakeholders- Created video guides and resources to train team members and customers

Tel Aviv District, Israel

- Customer enablement: Product expert, UX/UI writing, and screenshot specialist: Translating tricky concepts into clear, articulate, and delightful copy and video (with beautiful narration). Experienced with HubSpot, Zendesk, iMovie and Camtasia- Created and managed EverAfter's Zendesk LMS knowledge base: Technical and API documentation, product stories, and use case inspiration- User and employee onboarding: Implemented the activation flow for new members across emails, in-app messaging, and product demonstration- Launched the EverAfter academy which included 5 courses to complement user onboarding and advanced product usage. Experienced with Articulate 360- Sent monthly release note emails to all customers- Collaborated with product, CSMs, and marketing to explain features and solve common pain points- Regular blog and post writing on the website, maximizing content for SEO purposes

Israel

- Coordinating online learning programs for communities across Australia, Hong Kong, and elsewhere- Managing an international team of world-class educators- Creating marketing material and sending newsletters for a database of over 1000 people

Tel Aviv, Israel

- Understanding talent requirements and initiating large-scale lead generation for a Saas B2B company- Leading ad campaigns; focusing on PPC, SEO and other engagement metrics- Website creation and content writing to enhance the company name and product in the industry- Hiring for a wide range of roles including Account Executives, Marketing, Customer Success and Dev ops- Familiarity with excel, office, and web scraping tools

Sydney, New South Wales, Australia

- Creating appropriate marketing material and PR strategy- Budgeting, managing many projects simultaneously and meeting deadlines- Creating engaging learning activities and compelling courses- Modering, creating and adjusting programs on various LMS platforms- Classroom teacher (grades 3-6). Experience mentoring, coaching and guiding students- Public speaking; delivering informal programs and presentations for community members, stakeholders and team members.- Sense of organisation and understanding of company hierarchy and leadership

Sydney, New South Wales, Australia

- Overseeing and coordinating the weekly youth programs. - Writing and preparing the programs, worksheets, and structure of youth programs. - Leading the staff and creating onboarding and training programs to ensure development and program success- Liaising with and communicating between co-leaders and parents.- Coordinating and writing the weekly email and social media correspondence.

Master'S Degree, Education

Rabbinical Ordination, Jewish/Judaic Studies

Bachelor Of Arts, Education

Talmudic Studies