Senior executive with successful track record of leading and executing development strategies for corporate and non profit organizations. Experienced in growing leaders, improving organization culture and business efficiency through people development and increased levels of customer frequency and engagement. Highly effective at developing and implementing strategies aligned with values, policies and processes within the hospitality, utilities & manufacturing industries and community-based organizations. Possesses a deep knowledge of operational requirements for engaging multigenerational and multicultural employees and customers and has the unique ability to deliver solutions to complement and drive business trends and objectives. Effectively builds and leads diverse teams locally and globally.