Nobuhle Hadebe Email and Phone Number

- Plan, execute, and evaluate regional segment marketing plans and campaigns.- Drive brand objectives through external partnerships and media channels.- Conduct market analyses to identify trends, assess competitors, and inform targeted campaigns.- Implement segmentation across business units and channels.- Manage artwork, bookings, and media scheduling for regional campaigns.- Drive ATL and BTL campaigns to support sales and channel objectives.- Support national campaigns and ensure regional alignment.- Monitor and report on advertising, sales, and promotion budgets, ensuring positive ROI.- Conduct post-campaign evaluations to measure effectiveness and return.- Ensure consistent application and visibility of the Vodacom brand at events and promotions.- Provide support for regional advertising, branding, and marketing initiatives.Key Focus Areas:- Regional segment marketing planning and execution- Brand management and partnerships- Market analysis and insights- Campaign implementation and evaluation- Budget management and ROI tracking- Brand visibility and compliance

- Develop and execute targeted marketing plans aligned with business objectives and budgets- Analyze competitor activities, market trends, and customer needs to inform marketing strategies- Design and implement sales and marketing campaigns across channels and regions- Leverage social media and digital channels to engage target audiences and create viral campaigns- Manage marketing elements, POS, and artwork requirements to ensure brand consistency- Collaborate with sales teams to develop marketing plans, promote products, and increase revenue- Conduct post-campaign analysis to measure effectiveness and ROI- Foster strong relationships with suppliers, agencies, and business partners- Implement and review incentive campaigns across distribution channels- Conduct regular distribution channel visits to ensure product knowledge and display compliance

- Receive and analyze administration requests to determine requirements.- Gather necessary information for administration and approval.- Offer pre- and post-sales support to Retail Stores, Business Partners, and Partner Account Managers.- Prepare and analyze reports for informed decision-making.- Foster strong, professional relationships with customers and partners.- Procure quotations and arrange event logistics (venue, refreshments, transport).- Process purchase orders and invoices after delivery or events

- Provide after-sales support to corporate clients.- Process sales orders and ensure timely delivery.- Resolve customer complaints and queries.- Prepare and submit weekly reports and feedback.- Source quotations and arrange event logistics.- Process purchase orders and invoices.- Ensure timely payment to suppliers.

- Handling customer inquiries and complaints via phone, email, or chat- Resolving customer issues and concerns in a timely and professional manner- Providing product and service information to customers- Troubleshooting technical issues with Vodacom services- Processing customer requests (e.g. activations, upgrades, cancellations)- Escalating complex issues to senior consultants or other teams- Maintaining accurate records of customer interactions- Meeting or exceeding customer service targets and KPIs- Staying up-to-date with Vodacom products, services, and promotions- Collaborating with other teams (e.g. sales, technical support) to resolve customer issues- Identifying opportunities to upsell or cross-sell Vodacom services- Providing feedback to improve customer service processes and procedures

- Providing administrative support to sales and marketing teams- Developing and maintaining relationships with customers and stakeholders- Staying up-to-date with industry trends and competitor activity- Collaborating with cross-functional teams (e.g. product, customer service)- Identifying opportunities for process improvements and suggesting solutions