At Danfoss, our team leverages my proficiency in Microsoft Excel and tax document preparation for exports, optimizing internal sales operations to enhance customer satisfaction in the Middle East & Africa region. With a Bachelor of Business Administration from Durban University of Technology, I contribute to strategic planning and execution, reinforcing the company's presence across diverse markets.My background in logistics and packaging, coupled with my educational foundation, empowers our team to drive efficiency and deliver consistent results. Committed to achieving excellence, we work collaboratively to navigate the dynamic challenges of the internal sales landscape. I also serve as part of the DE&I at Danfoss Employee Resource Groups (ERG). In this role, my mission is to embed DE&I principles into our workplace policies, practices, and procedures, fostering a culture of inclusivity and belonging throughout the employee life cycle. My responsibilities encompass shaping the DE&I strategy, designing projects, and ensuring their seamless implementation.