Nobuyochi Nakamura Jr (Nobu Jr) Email and Phone Number
Nobuyochi Nakamura Jr (Nobu Jr) work email
- Valid
Nobuyochi Nakamura Jr (Nobu Jr) personal email
- Valid
Information Technology professional with 19 years of experience working in multinational corporations in Brazil and Japan, like Unisys, Canon, NEC, EDS/HP, Avaya and Dimension Data. During my career I have worked with system analysis and architecture, customer relationship management, coordination and management of people and business, channel management and sales. I have received acknowledgment prizes for customer dedication excellence, Partnership and Outstanding Business Performance.ITIL Foundations CertifiedHighlights: • Leadership• Change Agent • Adaptive• Self Development Profile.• High level of interpersonal relationship• Focus on People, Process and Technology• Results orientedSpecialties: Team Building, Business Development, Consulting Services, People Management, Sourcing Governance, Process Design and Implementation, Build Strong Customer Relationship, Services Sales Management.
Actioncoach Business Coaching
View- Employees:
- 351
-
Business CoachActioncoach Business Coaching Oct 2015 - PresentBaixada Santista• Coaching business owners to improve their business through guidance and support, following them during each step on the process.• Working with owners of small and medium sized businesses in their sales, marketing, management, team building and delivery areas. • Support the entrepreneur to have a real business: a commercial profit enterprise that works without him.
-
Services DirectorDimension Data May 2014 - Oct 2015São Paulo Area, Brazil• Head of service's structure in Brazil• Accountable for Professional Services (Project Management and Engineering) and Managed Services (Maintenance, support and monitoring) Line of Services (LoS)• Working on service’s restructuring• Developing and defining the service’s strategy for short and long-term • Establishment and management of P&L for each LoS• Build of Service Back Office structure to support LoS on operational demands and also working in quality initiatives, BPO and Vendor Management. • Remodeling to better utilization of ITIL disciplines in LOS• Reimplementing Dimension Data's Primer methodology (ISO certified, based on industry best practices - PMI and Prince2) to the professional services team• Adopting a better alignment with Global Service Centre (GSC) global process -
Sales Services ManagerDimension Data Sep 2013 - May 2014São Paulo Area, Brazil• Accountable for service sales in each market vertical - Enterprise, Commercial and Finance. • Responsibilities include the renewal of existing Dimension Data support services contracts and collaboration with client managers to secure new services business. • Acting as services expert to clients and client managers.• Engaging clients at a detailed level to gain an understanding of the business issues and objectives driving the client’s needs with full services portfolio.
-
Channel Account ManagerAvaya Brazil Jun 2011 - May 2013São Paulo, Brazil• Management of Top Business Partners of Avaya Brazil.• Responsible for the executive relationship, opportunity tracking – sales funnel, price and financial model to match with the opportunity characteristics, channel training and development.• Management of partner’s business and marketing plan, developing and creating a strategy for each vertical market.• Serving as a single-point–of-contact and customer satisfaction objectives.• Responsible for a multimillion-dollar sales quota. -
Services Manager - Managed ServicesAvaya Brazil Apr 2010 - May 2011• In charge of the Managed Services Organization in Brazil, leading a team of Service Delivery Managers, Senior Engineers and Field Coordinators and Technicians - about 60 people, providing direct services to the Avaya final Customer’s in Brazil.• CALA Network Operation Center (NOC) Manager.• Responsable of managing P&L, offering, implementing and delivering managed services using the ITIL best practices align IT with Business needs, always looking for Quality and Customer Satisfaction.
-
Services Manager - Engagement ManagementAvaya Brazil Feb 2009 - Apr 2010• In charge of Engagements Managers team that are responsible for managing the customer relationship and the long term business opportunities across functional departments to ensure the delivery of services under contract.• Work very close to sales team due to developing and follow new business opportunities.• In charge of a new Quality Program implementation that was fully designed with one resource of the team contracted to own this program. This program that includes a Non Conformity Workflow with every single step of this process as well as the tool used in this flow was managed and developed internally.
-
Engagement ManagerAvaya Brazil Apr 2006 - Jan 2009• Responsible for developing Customer Care Projects, increase the Customer Satisfaction metrics, indicators and build a strong relationship with them• Focusing on determining and setting customers’ Conditions of Satisfaction• Following the Services Level Agreements, looking at statistics reports, research, interacting with support areas • Developing and managing action plans to achieve customers expectations, improving the relationship between the customer and Avaya• Maintaining the customer updated, by periodic meetings, following up projects and problems, sharing reports about real service level x SLAs• Identifying new business opportunities.
-
Professional Services ConsultantAvaya Brazil Jun 2004 - Apr 2006• Business Consultant and Team Coordinator in complex Avaya solutions projects involving products like DAC/PBX, Interactive Voice Response-IVR, CTI, Predictive Dialer System and Professional Services Custom solutions.• Manage expectative about timeline, issues, difficulties and deadline at customers of three line of business: Telecom, Finance and Cross-Marketing.
-
System Analyst/Solution ArchitectHp Enterprise Services (Eds Do Brasil) Jan 2002 - Apr 2004• Responsible for delivery the analysis, define system architecture and development of internal and external projects designed for object oriented structure.• Successful delivery and maintenance of the awarded business to consumer web site for General Motors Brazil. -
Project CoordinatorNec Electronics - Japan Aug 2000 - Nov 2001• Technical Leader and coordinator of a Java project leading a team of foreign in Tokyo.• Main interface between project team and customer, as well as the NEC leaders.
Nobuyochi Nakamura Jr (Nobu Jr) Skills
Nobuyochi Nakamura Jr (Nobu Jr) Education Details
-
Business School Sao Paulo - BspLeadership -
Channel University, Direct ChannelSales Channels Management
-
It Management -
FatecData Processing
-
Tecnoponta TreinamentosItil Trainings
-
Pedro Ii
Frequently Asked Questions about Nobuyochi Nakamura Jr (Nobu Jr)
What company does Nobuyochi Nakamura Jr (Nobu Jr) work for?
Nobuyochi Nakamura Jr (Nobu Jr) works for Actioncoach Business Coaching
What is Nobuyochi Nakamura Jr (Nobu Jr)'s role at the current company?
Nobuyochi Nakamura Jr (Nobu Jr)'s current role is Entrepreneur, Speaker, Business Coach and Mentor.
What is Nobuyochi Nakamura Jr (Nobu Jr)'s email address?
Nobuyochi Nakamura Jr (Nobu Jr)'s email address is no****@****ail.com
What schools did Nobuyochi Nakamura Jr (Nobu Jr) attend?
Nobuyochi Nakamura Jr (Nobu Jr) attended Business School Sao Paulo - Bsp, Channel University, Direct Channel, Fgv - Fundação Getulio Vargas, Fatec, Tecnoponta Treinamentos, Pedro Ii.
What are some of Nobuyochi Nakamura Jr (Nobu Jr)'s interests?
Nobuyochi Nakamura Jr (Nobu Jr) has interest in Photograph, New Technology, Travelling, Basketball, Reading, Playing Guitar, Squash, Quality.
What skills is Nobuyochi Nakamura Jr (Nobu Jr) known for?
Nobuyochi Nakamura Jr (Nobu Jr) has skills like Telecommunications, Managed Services, Crm, Outsourcing, Avaya, Itil, Management, Strategy, Professional Services, Business Development, Voip, Unified Communications.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial