Noel Ramos Email & Phone Number

Cary, Nc, Us

Zurich, Ch

• Analysis, development and maintenance of end-to-end process automation solution using Python and essential libraries such as Pandas, Flask, Exchangelib, Shareplum, Numpy, Pymongo, etc.. for various groups in our investment banking division such as operations, controls and client lifecycle management. • Full stack development of human to machine interfaces to control robotic processes via pages developed using ASN.NET Bootstrap and JavaScript hosted in Sharepoint 2016 server instance.• Management of our robotics process support and maintenance working group which involves designing team standard framework for release, incident, environment, monitoring and access management of all production robots.• Administration and maintenance of our group’s configuration management and version control processes by setting up standards for usage of tools such as Atlassian JIRA, Confluence, SVN and BitBucket for code repository• Designed and developed a proprietary dashboard tool using ASP.NET, JavaScript, for monitoring robot and virtual machine outages that allow quicker rectification of common level 1 issues• Developed a proprietary metrics tool using ASP.NET, JavaScript, for visualization of collective and individual robotic processed transactions and corresponding time and effort savings• Experienced in setting up and deploying automation solutions into test and live production environments using designated Git branch and in adherence to internal change management process using SNOW• Conducted and participated in online meetings with stakeholders to review and demonstrate capabilities of RPA solutions for on-going projects and potential clients• Proficient in producing standard development documentation such as technical design document, solutions design and user guide and troubleshooting document

Zurich, Ch

• Quality Assurance and Testing Delivery Management – Ownership of software quality assurance (QA) deliverables for CS Global Markets Client and Content Technology and Investment banking and Capital Markets IT groups. Management of QA teams who will work with key project stakeholders for development of high quality software products while maintaining exemplary control and compliance to CS specific software development regulations• Management of Relationship with Key Internal Clients – Be a principled partner to our internal clients and project peers and work towards a successful long-term business and project goals. Take appropriate amount of risk if necessary to achieve our common targets. Aspires to continue delivering best value to our clients by formulating innovative QA testing strategies usually through adoption of cutting-edge process (DevOps, Test Automation) and technology and tools (HP-UFT, Hexawise, Selenium Cucumber)• Resource and Process Management – Manage and continue developing a strong group of resources through sound hiring process, continuous learning, skills upgrade and outstanding performance reward process. Build and manage efficient and effective processes through adoption of industry best practices (Agile Scrum, Behavioral Driven Development, DevOps) and tools (Atlassian JIRA, Selenium Cucumber, HP-UFT)• Budget Management – Accountability to manage the group’s budget flow through effective design of forecasting models and analysis of financial information such as forecast vs. actuals variance, employee and contractor rates ultimately ensuring that we are within healthy budget levels• Vendor Contract Management – Manages our contract with several service providers and supplier vendor partners here in US and overseas• Third Party Vendor / Supplier Relationship Management – Management of our partnership with several service providers and product suppliers

Zurich, Ch

• Manages software testing deliverables for Client Technology Solutions Research IT group under investment banking division• Leads a team of software testers with responsibilities that include resource planning for current and upcoming projects, setting team objectives, representation for the team in periodic regional (APAC) management meetings• Develop test plans, test case and reports as part of software testing requirements and in adherence to our defined SDLC standards• Conduct various training on systems, tools and processes when necessary as part of improvement programs in the team and to promote culture of learning• Working very close with the project team and regularly communicate testing status such as completion percentage, outstanding defects and project and product risks• Work with the rest of the team in building and improving QA process not only by gathering industry best practices but determining which aligns to the company objective and fits its culture• Participate in requirements gathering and reviews of various documents like requirement specification, technical design etc. and provide feedback in the early stages of software development• Automation of regression test scripts using HP QuickTestPro• Manage test wares through use of industry standard tools like HP Application Lifecycle Management, JIRA, Quality Center• Produce periodic test reports like defect trend and system readiness report which aids in making an informed decision on the latest quality of the software• During production deployment, performs sanity and certifies deployment success and completion accordingly• Work with production support in reviewing production incidents to help identify possible improvement areas on our testing

Zurich, Ch

Primary project assignment is to facilitate software testing on fixed income research applications used bythe organization for day-to-day business operations. These include research and analytics applicationand research document repositories• Domain knowledge specifically on fixed income and equity research, capital markets, syndication, repos,cash trading etc.• Review requirement documentations as issued by the business analyst and provide feedback mainly ontesting perspective• Develop test plans, test case and scripts as part of validation pre-requisites and adhere to SDLC+ standardprocess for software development to ensure that all QA deliverables are met• Automation of regression test scripts using HP QuickTestPro• Conduct testing through the use of various tools like Mercury Interactive tool Quality Center, QuickTest Pro,LoadRunner VUGen• Communicate testing progress via status reports that contains test execution percentage, outstandingdefects and risks

Tokyo, Japan, Jp

The work involves product testing activities of web applications in classic ASP, ASP.NET, C#, WebService aswell as other C++ components.• Participates in the requirement analysis and review so as to get early involvement in the softwaredevelopment cycle and be able to track down movements in the requirements.• Facilitate peer reviews and monitoring of the software design documents like technical design specificationand program specification.• Prepare and submits QA deliverables for a particular project. These includes test plan, test designspecification, test case specification, test reports and test summary report.• Conducts testing automation activities to quicken regression testing. Task involves scripting using differenttools like E-test, Winrunner and MSDOS batch files and preparation of test data.• Controls the movement of source codes from development to the test environment and finally to theproduction environment through the use of a source control tool (StarTeam).• Prepares plan for the deployment of newly developed sources for production. Main consideration is onminimizing system outage due to deployment. If necessary, we conduct mock deployment to our testenvironment to ensure validity of the steps described.• Coordinates production deployment of tested components to ensure that the activity goes as planned. Taskincludes endorsement of the source to be deployed and cross checking of release notes throughsimulation of the actual deployment activity.• Played Product Testing Process Area Lead on our CMMI Level 3 Certification Committee. Achievementsinvolve preparation of procedures, templates, checklists and training coursewares.• Apply defined testing processes (CMMI Level 3 compliant) on test planning, preparation, execution andcompletion for the project assignment.• Manages QA staff and helps in resolution of their administrative issues affecting their project.

Work under R&D department as software QA engineer. The main task is to ensure that developed softwareconforms with the standards the company and the client has agreed and as planned.• The group of applications that had been tested is for GPRS Billing System. The entire software consists ofprograms coded in C++ with the client made using Delphi.• Has been involved in design specifications reviews to validate if the plan conforms to the billing systemrequirements.• Facilitates and perform iterative testing phases from unit to integration testing as part of QA activity beforethe software delivery for user acceptance.• Ensure that all the project deliverables like document, source codes, scripts, etc. are delivered to thecustomer on schedule.• Organizes program/design specification document reviews to guarantee their conformity to the actualrequirement.• Conducts QA check/testing of fixes for received problem reports before releasing the official bug fix to thecustomer.• Test approach carried out involves both black-box and white-box types with module testing as thepreliminary one.• Prepares, base on data gathering and observation, strategic proposals for possible improvement of thesoftware development process within the company.

Work under R&D department as software QA engineer. The main task is to ensure that developed softwareconforms with the standards the company and the client has agreed and as planned.• The group of applications that had been tested is for GPRS Billing System. The entire software consists ofprograms coded in C++ with the client made using Delphi.• Has been involved in design specifications reviews to validate if the plan conforms to the billing systemrequirements.• Facilitates and perform iterative testing phases from unit to integration testing as part of QA activity beforethe software delivery for user acceptance.• Ensure that all the project deliverables like document, source codes, scripts, etc. are delivered to thecustomer on schedule.• Organizes program/design specification document reviews to guarantee their conformity to the actualrequirement.• Conducts QA check/testing of fixes for received problem reports before releasing the official bug fix to thecustomer.• Test approach carried out involves both black-box and white-box types with module testing as thepreliminary one.• Prepares, base on data gathering and observation, strategic proposals for possible improvement of thesoftware development process within the company.

Espoo, Southern Finland, Fi

Worked as Project Testing Manager for Systems Integration Testing phase of IN Platform Project. Theresponsibility includes periodic tracking of project developments and if necessary, coordinates the effortbetween R&D and integration testers for immediate project completion. Prepared reports of projectprogress.• Represented integration testing group in coordination meetings with the different section leaders involved inthe project.• Worked as Consultant for Systems Integration Testing group of Intelligent Network platform project ofNokia Networks.• As a consultant, propose general testing management strategies and formulate plans for the integrationtesting system development.• Led software integration testing team in SSP to IN platform SS7 interface testing stage. The task includesdocumenting test plans and test cases, test cases approval participated in the preparation of testscripts.• Led software integration testing team in testing implementation of simple IN features like Pre-paid,Callgapping, Number translation, etc.• Developed test scripts using different programming languages (eg. Tcl, Tk and HIT) depending on the testtool specification to test JAVA and C++ coded softwares.• Participated in building the test environment relative to the integration testing requirements.• Performed execution of developed test cases for various IN subsystems (e.g. SS7 interface, TCAP, ASN.1library, System dBase, SLE)• Participated in the investigation of all the problems reported as a result of the test execution and providenecessary details to R&D on possible solutions to the problems

Design and prepare circuit work orders for integrating various network facilities through 2Mbp/s link or asspecified in connection w/ Lucent Technologies TEP6/GSM & Y2K Project for Saudi Telecom Company.Type of circuits supplied w/ a CWO includes Internet, GSM, Local Exchange-to-Local Exchange, LocalExchange-to-Service Node, Service Node-to-Service Node, and Special Circuits (OS, OSPS, DDN, etc.)including ARAMCO circuits.• Coordinate and ensure that all the required network elements (SDH & PDH transmission facilities, 5ESSswitch facility assignment, Dixie & Coax DDF allocation, DACS6 assignment, DACS5 assignment,Intelligent Multiplexers, Line Multiplexers, Fiber Optic Network, Digital Microwave Radio) are availableprior to the issuance of the CWO.• Design and issue C7 integration work orders for incorporation of new exchanges to the network in referenceto Lucent’s SaudiTel C7 Network Plan.• Validate 5ESS switch facility assignments through remote access of site (e.g. for total no. of trunks, DFI’s,TGNo., etc.) before issuing the CWO.

Newnan, Georgia, Us

Started in Globe Telecom as Project Coordinator for the Company’s 700K Lines Roll-Out as committed to theNational Telecommunications Commission of the Philippine Government.• Supervised the various switching and transmission jobs from delivery to preliminary acceptance testing.• Performed the required periodic (daily, weekly, quarterly, semi-annual, annual) hardware & softwaremaintenance routines on Fetex-150 Local Exchange switch and Lucent 5ESS Toll switch.• Performed recent changes on switch office data, hardware configuration, etc. (e.g. routing, digit analysis,trunk group attributes (both R2 and C7 links, signalling link attributes, etc.)• Established trunk circuits (R2 & C7) based on the system and circuit work assignments issued

Plan and supervise the installation of the Commission’s internal communication systems that arestrategically located on different regions of the Philippines.• Operate and maintain communication service facilities (e.g. packet radio, paging system, two-way radiosystem).• Create project proposals and studies on how to improve the Commission’s communication systems forbetter civil service.