- Product Manager for web/E-commerce -Define the product strategy and roadmap-Scope and prioritize activities based on business and customer impact- Ecommerce platform focused on customer experiences using B2C SAP Hybris Ecommerce with Integration with MuleSoft, ERP and other 3rd Party systems. - Partner with business stakeholders and Product management to understand priorities, requirements, challenges, and goals. Perform comprehensive business analysis to ensure all project goals are understood and translated into functional and workable requirements. As subject matter expert of E-commerce platform, participate in solution planning for all prioritized initiatives.- Liaison between business stakeholders and technical team. Understand and negotiate needs and expectations of multiple stakeholders. Evaluate the business needs and translate into technical solutions around Ecommerce platform. Conduct demos during sprint cycle to stakeholders and applicable team members.- Work closely with developers to implement the requirements, assisting in unblocking the team as needed. Provide necessary guidance to testers during QA and UAT phases.

-Maintain documentation of project data, plan, progress, issues, resolution, risks, task completion, lessons learned, and variances.-Onboard and train new customers; ensure successful project management and ongoing support of custom features and API integrations.-Effectively manage project constraints, which include, but are not limited to, time, scope, budget, quality, risk, and customer satisfaction.-Analyze web-based requests (API calls) for issues/verification of resolutionRESTFUL API implementation support for third-party CSM software (Workday, ADP, PAYCOM, Paylocity, Etc).-Implementing Point Of Sale API/Application= - (Toast, Qu, Brink, Microsite, Symphony, Heartland POS)-Using SCRUM-based methodology for Implementation/Development.

•Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)•Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations•Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts•Querying databases and writing SQL queries

-Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.- Identify compliance issues that require follow-up or investigation.-Worked with Contributions Automated Tax System (CATS) application. To Achieve compliance from claimants and to verify information.-Computed taxes owed by applying prescribed rates, laws, and regulations.Filed tax returns and prepared governmental reports in compliance with strict standards.- Reported any bug found through processes.