Noel M. Email & Phone Number

Ireland

Athlone, Roscommon, Ireland

Design, implement and Manage Alkermes infrastructure services. This includes the implementation and support of projects for key Infrastructure solutions (internal, public/private and cloud solutions). Manage outsourced partners, onsite partners, capital spend and day to day operations of the Athlone site infrastructure.

Dublin, Ireland

• Responsibility for Managing Reporting and Analysing global incidents for the Tableau SaaS internal and hosted business. Working with Senior management on Incident resolution.
• Proactively monitor production and Pre-production environments within a 24 x 7 rotational support SaaS/Hosted business, resolving immediate issues according to run books and documented processes.
• Drive incident management during planned and unplanned outages ensuring… Show more Responsibility for Managing Reporting and Analysing global incidents for the Tableau SaaS internal and hosted business. Working with.
• Drive incident management during planned and unplanned outages ensuring resolution, escalation, and communication processes are followed.
• Decrease the signal-to-noise ratio of pages and alerts within the Technical Operations organization through proactive measures.
• Document and improved the Web Operations knowledge management system. Publish outage metrics on a routine basis.

County Dublin, Ireland

• I work independently and also as part of project teams.
• Design, Dimension and create documents for new & upgraded IT Infrastructure.
• Present documentation in public forums.
• Ensure that all the IT systems are seamlessly deployed into an Operational environment in agreed timescales within budgetary requirements.
• Facilitated vendor requirements are adhered to and the required applications were met within time frame and standards, resulting in our… Show more I work independently and also as part of project teams.
• Facilitated vendor requirements are adhered to and the required applications were met within time frame and standards, resulting in our business objectives been met.

Dublin

• I was Responsible for all of the IT Infrastructure, Budgets, Team Administration.
• Managed a team of 12 technical engineers to meet the every changing demands of the business.
• Provided 24 x 7 support for all of Computer Systems, Databases, SAN systems Backups, and the Data room.
• Involved in operational support redesign with vendors and internal customers, whilst maintaining a high operational support standards.
• Ensured facilities for all of Infrastructure was… Show more I was Responsible for all of the IT Infrastructure, Budgets, Team Administration.
• Ensured facilities for all of Infrastructure was available and operating to a very high standard 24x7.

Dublin

Managed a team of 4 Unix Engineers to Design, Install and maintain a growing number of mission critical servers. Overall responsibility for Unix infrastructure, SAN systems, Backups and 24 x 7 support.Managed all of the teams daily Administration. Coached and motivated team members to maximise personal growth and career development opportunities.

Dublin

I joined the the IT section after 3 years’ in the Army I was responsible for Designing, Installing and supporting a mixed hardware environment consisting of Linux, Alpha Servers running DEC OSF and Ultrix Operating systems.I supported about 200 end users. Systems were located across two data centres and provided for a User community of over 10 DBA's, 30.

I was solely responsible for support and administration of all our IT related systems. The network hosted a wide range of computer systems with over 20 users.