I build custom gaming powerhouse computers as well a workstations and home PC's to meet needs of clients and business. Deploy and maintain structured database across both local and wide area networks. Monitor computers and networks for security risks or malicious or suspicious activity. Perform troubleshooting techniques to identify and resolve any hardware or software failures including network bottlenecks or connectivity loss. Effectively accomplish general computer cleaning and maintenance inside and out. Regularly update and secure any and all data backups to protect clients from information theft or system failure loss. Provide technical support via Phone, Email, Messenger, Citrix or Windows remote assistance. Implement, configure, and maintain security countermeasures and virus or spyware detection and removal. Work with Windows Servers, Web Servers, File Servers, and Home Servers. Provide technical direction on computer and network usage as well as simple technical advice and instruction with a smile. Establish trust with clients, friends and family as the GO TO guy by being honest and respectful and having a strong ability to analyze a situation and develop several potential solutions.

I Built workstations and home PC's to meet needs of clients and business. Deployed and maintained structured database across both local and wide area networks. Monitored Computers and Networks for security risks or malicious activity. Performed troubleshooting techniques to identify and resolve any hardware or software failures including network bottlenecks. Effectively accomplished general computer cleaning and maintenance. Updated and secured all regular data backups to protect clients from information loss or system failure loss. Provided Technical support via Phone, Email, or Citrix GoTo Assist remote connection. Implemented, configured, and maintained security countermeasures. Deployed Umbrella DNS management, limited user access control or privilege escalation.Created BIA ( business impact analysis ) and risk assessment to protect clients information. Worked with Windows Servers, Web Servers, File Servers, Home Servers. Provided technical direction on computer and network usage as well as simple technical advice and instruction. Established trust with clients and coworkers by being honest and respectful and having a strong ability to analyze a situation and develop several potential solutions.