Noel Steele Email & Phone Number

Victoria, British Columbia, Canada

1999 Country Club Way

- Monitor the daily operations of the Banquet Department, including providing support and guidance to associates to ensure a successful and effective operation ending in a positive guest experience.- Giving daily support and guidance to banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests.- Constantly on the floor to “lead by example”- Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. - Communicating all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another.- Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all operating departments making for a successful meeting experience for the meeting planner and attendees.

Ottawa, Canada Area

➢ Responsible for the performance of Daly’s Restaurant.o Manage restaurant ensuring the highest level of employee and guest satisfaction while balancing the need to a financial return for the hotel.o Plan and consult marketing and sales promotions for the year.o Assure standard operating procedures for sales and cost control are in place.o Provide daily, weekly, monthly reports and other reports as required.o Order and purchase products and supplies to ensure proper quantity.o Consult menu with the Executive Chef for Daly’s Restaurant and Daly’s Express (grab & go concept). o Inspect and ensure that all safety, sanitation, energy management, preventive maintenance and other standards are adhered too.o Personally handle guest complaints advising the Director of Food & Beverage about appropriate corrective actions taken.o Consult with Department Managers daily to help assure the highest level of guest satisfaction.o Scheduled associates in accordance with current collective bargaining agreemento Greet guests and oversee service on a daily basis

Ottawa, Canada Area

➢ Responsible for the performance of Daly’s Restaurant.o Manage restaurant ensuring the highest level of employee and guest satisfaction while balancing the need to a financial return for the hotel.o Plan and consult marketing and sales promotions for the year.o Assure standard operating procedures for sales and cost control are in place.o Provide daily, weekly, monthly reports and other reports as required.o Order and purchase products and supplies to ensure proper quantity.o Consult menu with the Executive Chef for Daly’s Restaurant and Daly’s Express (grab & go concept). o Inspect and ensure that all safety, sanitation, energy management, preventive maintenance and other standards are adhered too.o Personally handle guest complaints advising the Director of Food & Beverage about appropriate corrective actions taken.o Consult with Department Managers daily to help assure the highest level of guest satisfaction.o Scheduled associates in accordance with current collective bargaining agreemento Greet guests and oversee service on a daily basis

Ottawa, Canada Area

➢ Oversee and be responsible for Daly’s Restaurant in Daly’s Managers absence.o Proactively drive new initiatives and strategies through product enhancements and operating efficiencies within the department.o Ensure full compliance with all Westin brand standards and ensure constant reinforcement and knowledge with the team is up to date. o Helped create a working environment that supports Westin core values.o Held monthly Department Communications Meeting.o Identified associate’s training needs and proposed methods of improvement.o Made appropriate operational judgements based on business demands, guest feedback and operational challenges.

Ottawa, Canada Area

➢ Monitor the daily operations of the Banquet Department, including providing support and guidance to associates to ensure a successful and effective operation ending in a positive guest experience.o Giving daily support and guidance to banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests.o Constantly on the floor to “lead by example”o Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. o Communicating all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another.o Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all operating departments making for a successful meeting experience for the meeting planner and attendees.

Ottawa, Canada Area

➢ Oversee and be responsible for Daly’s Restaurant in Daly’s Managers absence. o Manage the venue ensuring the highest level of employee and guest satisfaction while balancing the need to a financial return for the hotel.o Made appropriate operational judgements based on business demands, guest feedback and operational challenges.

Ottawa, Canada Area

o Responsible for creating a wonderful and different dining experience for guests through prompt service and food knowledgeo Knowledge of different foods, wine to enhance mealo Weekly ordering of items in order to maintain our high standards

Winnipeg, Canada Area

Responsible for creating an amazing dining experience for guestso Organizing special events to maximize the potential of the restauranto Controlling Labour and Food costs through time managemento Payroll edits and creation of schedules for employees

Bachelor Of Arts - Ba, Communication - History

Hotel & Restaurant Management, Hospitality Administration/Management