Managed a specialized, scaled AdWords support operation. Functionally led crucial org-level cultural and DEI&B initiatives.

I manage members of the team in North America and have thus refocused my attention from daily operations to global objective-setting and strategy, both within the Policy team and within the organization as a whole. I continue to manage high impact, cross-functional projects and headcount planning.

The team's charter is to ensure a compliant display ecosystem where the needs of the publisher, advertiser, and user are completely aligned. This includes drafting and enforcing policies, as well as constant collaboration with critical cross-functional teams and stakeholders (Sales, Legal, Product/PM, Engineering, PR, etc.). As a senior member, I also drove team strategy planning, developed headcount models based on risk assessment, managed large-scale projects, standardized training, and… Show more The team's charter is to ensure a compliant display ecosystem where the needs of the publisher, advertiser, and user are completely aligned. This includes drafting and enforcing policies, as well as constant collaboration with critical cross-functional teams and stakeholders (Sales, Legal, Product/PM, Engineering, PR, etc.). As a senior member, I also drove team strategy planning, developed headcount models based on risk assessment, managed large-scale projects, standardized training, and implemented processes to address gaps in efficiency. Show less

Managed a book of advertising clients to increase revenue, provide optimization tips, and supplement with other product/feature adoption. Managed a North American team for non-standard ad review and escalation.

Provided email and phone support for advertisers. Drove incremental revenue through optimization pitches, Analytics tracking, and bidding strategy.