I am a dynamic and results-oriented professional with a proven track record across multiple domains, including IT Operations, customer success, cybersecurity, product design, and AgriTech innovation. With over 4 years of experience, I excel in delivering exceptional technical solutions and advisory services, fostering seamless customer experiences, and driving operational excellence. Currently serving as a Senior Regional IT Operations Lead and Microsoft 365 Technical Advisor, I am passionate about leveraging technology to optimize business processes and enhance user productivity. My expertise extends to cybersecurity, where I stay informed about emerging threats and trends to ensure robust system security. Beyond IT, I am deeply invested in Product Design and the Logistics and Supply Chain sector, with a particular focus on AgriTech. As the founder of Havesta, a logistics platform connecting farmers to customers, I am committed to revolutionizing how people access fresh farm produce while supporting local farmers. I thrive on solving complex problems, collaborating with cross-functional teams, and driving innovation. Whether working on IT projects, advising customers, or leading entrepreneurial ventures, I am motivated by a desire to deliver impactful results. If you’re looking for someone who combines technical expertise, strategic vision, and a passion for continuous improvement, let’s connect!