Noelia Remis Email & Phone Number

Remote

ℹ️ BUILD A ROCKET, a SPORTFIVE company, is a world-leading 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 esports & gaming consulting agency with unparalleled experience in the market and an uncompromising independence.💼Clients: Santander, Seat, Kia, Magnum, KitKat, Puma, Foot Locker, Gen.G, LG, Norauto, Mouv', Del Arte, Garnier🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Spearheaded end-to-end management of marketing operations for +10 international clients, including Santander… Show more ℹ️ BUILD A ROCKET, a SPORTFIVE company, is a world-leading 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 esports & gaming consulting agency with unparalleled experience in the market and an uncompromising independence.💼Clients: Santander, Seat, Kia, Magnum, KitKat, Puma, Foot Locker, Gen.G, LG, Norauto, Mouv', Del Arte, Garnier🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Spearheaded end-to-end management of marketing operations for +10 international clients, including Santander, Seat, Kia, Magnum, KitKat and Puma, across Europe and APAC regions.• Developed and implemented comprehensive project plans encompassing scope, timelines, resources and budgets to ensure the seamless execution of marketing campaigns, events and influencer activations.• Optimized cross-functional team collaboration and streamlined workflows using Basecamp and Microsoft tools, ensuring timely delivery and alignment with client expectations.• Monitored project KPIs, mitigating potential risks and enhancing client satisfaction, resulting in consistent retention and extension of partnerships.• Directed the execution of various marketing initiatives, including social media campaigns, talent/influencer activations, film productions and in-store promotions and product launches, ensuring high-quality deliverables and efficient use of resources. Show less

Remote

ℹ️ The 𝗳𝗶𝗿𝘀𝘁 program dedicated to Esports Business in Spain.🗣Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Conducted thorough research to develop insightful and engaging questions, ensuring interviews aligned with the marketing section and resonated with the target audience.• Facilitated discussions, keeping the top esports business program in Spain focused and aligned with branding goals, driving engagement and awareness.• Engaged with audiences across LinkedIn (+6K… Show more ℹ️ The 𝗳𝗶𝗿𝘀𝘁 program dedicated to Esports Business in Spain.🗣Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Conducted thorough research to develop insightful and engaging questions, ensuring interviews aligned with the marketing section and resonated with the target audience.• Facilitated discussions, keeping the top esports business program in Spain focused and aligned with branding goals, driving engagement and awareness.• Engaged with audiences across LinkedIn (+6K followers), YouTube, and Twitch, incorporating feedback and questions to enhance interaction and optimize audience experience in real-time. Show less

Remote

ℹ️ GIANTX is an 𝗲𝘀𝗽𝗼𝗿𝘁𝘀 club based in Málaga that focuses on competitive gaming, offering a platform for players to compete in various esports titles and fostering a community around gaming excellence.🗣Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed end-to-end marketing operations for partner and sponsorship campaigns, including planning, execution, and reporting, while identifying key target clients and markets for maximum reach and impact.• Led efficient communication… Show more ℹ️ GIANTX is an 𝗲𝘀𝗽𝗼𝗿𝘁𝘀 club based in Málaga that focuses on competitive gaming, offering a platform for players to compete in various esports titles and fostering a community around gaming excellence.🗣Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed end-to-end marketing operations for partner and sponsorship campaigns, including planning, execution, and reporting, while identifying key target clients and markets for maximum reach and impact.• Led efficient communication with external agencies and brands, proactively identifying opportunities to enhance productivity by 10% and ensuring alignment with marketing objectives.• Collaborated closely with cross-functional teams (sales, social media, communications, talent, design) to optimize workflow and execution, gaining expertise in tools like Canva, Photoshop, and video editing software to streamline content creation processes.--- Vodafone Giants, x6tence, Esportmaniacos and BCN Fighters Show less

Remote

ℹ️ DXC Technology is a 𝗴𝗹𝗼𝗯𝗮𝗹 IT services and consulting firm that provides a broad range of solutions, including cloud services, IT infrastructure management, cybersecurity, and digital transformation. The company helps organizations modernize their technology systems and streamline their operations to drive business success.💼Client: VKBit🗣English𝚁̲𝚘̲𝚕̲𝚎̲:̲• Conducted in-depth analysis of financial statements and project budgets, identifying… Show more ℹ️ DXC Technology is a 𝗴𝗹𝗼𝗯𝗮𝗹 IT services and consulting firm that provides a broad range of solutions, including cloud services, IT infrastructure management, cybersecurity, and digital transformation. The company helps organizations modernize their technology systems and streamline their operations to drive business success.💼Client: VKBit🗣English𝚁̲𝚘̲𝚕̲𝚎̲:̲• Conducted in-depth analysis of financial statements and project budgets, identifying opportunities to increase cost efficiency by 15% through strategic resource allocation and optimization. Collaborated closely with senior project managers and accountants to ensure compliance with financial regulations across +5 countries, contributing to sound financial management and operational consistency.• Proposed and implemented new internal processes aimed at streamlining organizational operations, which led to improved overall efficiency. Managed and processed a high volume of invoices, ensuring accuracy and timeliness in handling, while working alongside accountants to ensure proper booking and adherence to financial regulations.• Actively monitored and reported on the time spent across various projects, providing detailed insights into billing rates and ensuring accurate financial tracking. Prepared and presented comprehensive financial and operational reports to senior management, highlighting key performance indicators and identifying areas for improvement to support strategic decision-making.• Played a pivotal role in the preparation of financial presentations and reports, ensuring accurate data representation and analysis for management reviews. Assisted in driving the company's operational initiatives by supporting the development and implementation of processes that improved efficiency across the organization.• Contributed to the creation of internal processes aimed at optimizing the organization's operations, ensuring that both financial and operational goals. Show less

Remote

💼Client: Caceis🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Developed detailed transition plans, assessed risks, and led the planning and supervision of transition projects from Switzerland to Spain for a 6-8 year contract, ensuring a smooth operational migration.• Managed project schedules, allocated resources, controlled budgets, and oversaw activities while leading cross-functional teams and maintaining effective communication.• Tracked progress, reported status… Show more 💼Client: Caceis🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Developed detailed transition plans, assessed risks, and led the planning and supervision of transition projects from Switzerland to Spain for a 6-8 year contract, ensuring a smooth operational migration.• Managed project schedules, allocated resources, controlled budgets, and oversaw activities while leading cross-functional teams and maintaining effective communication.• Tracked progress, reported status updates, and ensured the quality of deliverables was upheld throughout the project.• Identified and mitigated risks, resolved issues, and implemented risk logs and contingency plans to maintain project integrity.• Controlled changes, assessed their impacts, and aligned goals across 7+ teams, resolving conflicts and coordinating stakeholders across multiple regions.• Maintained comprehensive documentation, ensured compliance with standards, and implemented quality assurance processes to meet high standards for all project deliverables. Show less

Remote

💼Clients:AdeccoITergoUTC🗣English, French, Spanish

Remote

ℹ️ All Around is a digital transformation agency that specializes in delivering innovative technology solutions. They focus on helping businesses enhance their digital presence and operational efficiency through services like web development, digital marketing, and custom software solutions.💼Clients: Nixon, Hello! Rentacar, Grand Central Terminal, Go Hawaii, Carrental Experts, Centros Iván, PMS🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed SEO tasks (keyword… Show more ℹ️ All Around is a digital transformation agency that specializes in delivering innovative technology solutions. They focus on helping businesses enhance their digital presence and operational efficiency through services like web development, digital marketing, and custom software solutions.💼Clients: Nixon, Hello! Rentacar, Grand Central Terminal, Go Hawaii, Carrental Experts, Centros Iván, PMS🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed SEO tasks (keyword research, meta descriptions, content optimization) and PPC campaigns (ad copywriting, optimization).• Handled content and community management using WordPress and social media platforms, coordinating translations and advertising efforts.• Analyzed campaign performance, generated reports, and stayed updated on industry trends and algorithm changes. Show less

Remote

ℹ️ Computer Sciences Corporation (CSC) was an American multinational corporation that provided information technology (IT) services and professional services. On April 3, 2017, it merged with the Enterprise Services line of business of HP Enterprise (formerly Electronic Data Systems) to create DXC Technology.💼Client: Sanofi🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Acted as an interim 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 and 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗟𝗲𝗮𝗱… Show more ℹ️ Computer Sciences Corporation (CSC) was an American multinational corporation that provided information technology (IT) services and professional services. On April 3, 2017, it merged with the Enterprise Services line of business of HP Enterprise (formerly Electronic Data Systems) to create DXC Technology.💼Client: Sanofi🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Acted as an interim 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 and 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗟𝗲𝗮𝗱, serving as a "Swiss Army Knife" employee, providing guidance, documentation, and metrics related to project management and implementation within the organization.• Implemented the standard project management methodology (PUMA - Sanofi) and tracked project plans, budgets, quality standards, and deliverables, ensuring expertise in managing dependencies throughout the build process.• Organized resource management in collaboration with the Service Delivery Manager to ensure that current and future projects were sufficiently staffed with the right skills.• Served as the Single Point of Contact (SPOC) between Sanofi’s Project Managers and DXC Asturias teams (Team Leaders, Engineers, etc.).• Oversaw Knowledge Transfer processes and managed small to medium implementation projects.• Provided onboarding, coaching, and performance development for project stakeholders.• Monitored project deliverables and milestones to ensure quality was maintained, and deliverables were on time and within budget.• Managed the ServiceNow project implementation and became the expert in the ServiceNow tool, overseeing training, support, meetings, documentation, and testing. Show less

Asturias, España

💼Client: Zurich🗣English, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed client requests and delivered services in accordance with defined SLAs.• Coordinated activities across functional account areas to ensure business solution objectives were met.• Assisted in interpreting demand forecasts and contributed to planning and delivering end-to-end services.• Coordinated the delivery of company products and services according to agreed-upon business goals and objectives.•… Show more 💼Client: Zurich🗣English, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed client requests and delivered services in accordance with defined SLAs.• Coordinated activities across functional account areas to ensure business solution objectives were met.• Assisted in interpreting demand forecasts and contributed to planning and delivering end-to-end services.• Coordinated the delivery of company products and services according to agreed-upon business goals and objectives.• Maintained records of account-specific service issues and helped prioritize work requests.• Facilitated communications between lines of service (LOS) to meet client specifications.• Assisted in identifying service improvements aimed at increasing customer satisfaction.• Ensured successful project delivery while meeting client and company expectations and needs. Show less

Asturias, España

(along with the Service Request Coordinator role)🗣English, French, Dutch𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed Knowledge Bases in ServiceNow to ensure accurate and up-to-date information.• Translated content, frameworks, and knowledge articles within the Self Service platform from English to French and English to Dutch, ensuring accessibility and consistency across languages.

Asturias, España; Paris (France

💼Client: Société Générale🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Served as a key member of Société Générale’s ServiceDesk, collaborating closely with project teams and clients to ensure high-quality service delivery. Based in Paris, at the headquarters of Société Générale and DXC France.• Built strong working relationships with project members and customers, fostering collaboration and ensuring that service delivery was consistently aligned with client needs.•… Show more 💼Client: Société Générale🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Served as a key member of Société Générale’s ServiceDesk, collaborating closely with project teams and clients to ensure high-quality service delivery. Based in Paris, at the headquarters of Société Générale and DXC France.• Built strong working relationships with project members and customers, fostering collaboration and ensuring that service delivery was consistently aligned with client needs.• Supported the HR department in the recruitment process of new agents and worked alongside trainers to ensure smooth onboarding and training programs.• Co-managed a team of 25 agents, overseeing their performance and ensuring the successful implementation of transitions and project initiatives.• Anticipated and planned for project requirements, ensuring all necessary resources and timelines were in place to meet objectives.• Provided continuous feedback on practices to improve operational processes, and contributed to refining business requirements, ensuring their feasibility, accuracy, and completeness.• Assisted in defining business processes, resolving operational issues, and supporting the execution of business rules to maintain effective service delivery.• Contributed to the development and implementation of business policies that drove continuous improvement and aligned operations with strategic goals.• Conducted regular audits of service quality, identifying areas for improvement and ensuring that procedures remained aligned with client business needs.• Led efforts in reporting, quality reviews, ensuring compliance with standards, defining measures for service effectiveness, conducting audits, revising SLAs, creating knowledge bases, and organizing training sessions to maintain high service standards. Show less

Asturias, España

💼Clients: ArcelorMittal, Aperam, Estée Lauder🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed end-users’ complaints and delivered solutions in line with defined SLAs.• Handled end-users' complaints by investigating root causes and ensuring escalations were resolved to the customer's satisfaction.• Recommended and implemented corrective actions when necessary to improve service.• Delivered incident management services daily, ensuring consistent service provision… Show more 💼Clients: ArcelorMittal, Aperam, Estée Lauder🗣English, French, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed end-users’ complaints and delivered solutions in line with defined SLAs.• Handled end-users' complaints by investigating root causes and ensuring escalations were resolved to the customer's satisfaction.• Recommended and implemented corrective actions when necessary to improve service.• Delivered incident management services daily, ensuring consistent service provision through established processes, procedures, toolsets, and clearly defined roles and responsibilities.• Took full ownership of the incident management process, ensuring end-to-end adherence and successful resolution.• Was responsible for service delivery and took action to implement organizational strategies effectively.• Supported and participated in identified Quality Management System improvement processes.• Served as the first point of contact for customer issues, verifying customer information and updating profiles as necessary.• Accurately recorded issues and all follow-up actions within the Call Tracking tool.• Conducted initial troubleshooting analysis using available resources, including the Knowledge Repository Tool.• Resolved problems and service requests according to skill sets and Knowledge Tool instructions.• Dispatched problems and service requests to the next level of support as needed.• Verified problem/service request resolutions and ensured customer satisfaction. Show less

Asturias, España

ℹ️ Axalta is a 𝗴𝗹𝗼𝗯𝗮𝗹 company specializing in coatings and paint solutions. They provide a wide range of products and services for various industries, including automotive, industrial, and architectural applications. Axalta focuses on innovative coating technologies to deliver high-performance and sustainable solutions.💼Clients: Peugeot, Citroën, Audi, Mercedes, etc.🗣English, French, Dutch/Flemish, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed clients' credit accounts… Show more ℹ️ Axalta is a 𝗴𝗹𝗼𝗯𝗮𝗹 company specializing in coatings and paint solutions. They provide a wide range of products and services for various industries, including automotive, industrial, and architectural applications. Axalta focuses on innovative coating technologies to deliver high-performance and sustainable solutions.💼Clients: Peugeot, Citroën, Audi, Mercedes, etc.🗣English, French, Dutch/Flemish, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed clients' credit accounts, conducted credit evaluations, and performed risk assessments for clients located in Benelux, France, Switzerland, Nordics and Baltics.• Analyzed payment performance and prepared internal financial reports, providing insightful data to support business decisions.• Supported audits, ensured SOX compliance and assisted with Bad Debt Reserve and legal matters.• Liaised with Treasury, Accounts Receivable, Accounts Payable and VAT teams to ensure seamless financial operations.• Carried out reconciliation activities and oversaw cash collection efforts.• Reviewed and managed sales order control, monitored payment performance for specific accounts, and prioritized collection actions.• Examined cash application processes, identified and resolved under/over payments, and maintained accurate financial records.• Delivered high-quality financial reports (AR, Aging, DSO, Write-offs, Doubtful) on time, meeting both internal and external requirements.• Conducted detailed reviews, analysis, and interpretation of processes to ensure data accuracy and compliance with reporting standards.• Executed and engaged in all internal control activities, ensuring adherence to functional requirements.• Participated in internal and external financial audits, depending on the complexity of the function.• Facilitated interactions with external and internal customers and third parties (Credit Managers, Customer Services, Sales, Legal, and Tax authorities) to maintain effective communication and financial operations. Show less

Asturias, España

ℹ️ Axalta is a 𝗴𝗹𝗼𝗯𝗮𝗹 company specializing in coatings and paint solutions. They provide a wide range of products and services for various industries, including automotive, industrial, and architectural applications. Axalta focuses on innovative coating technologies to deliver high-performance and sustainable solutions.💼Clients: Peugeot, Citroën, Audi, Mercedes, etc.🗣English, French, Dutch/Flemish, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed clients' credit accounts… Show more ℹ️ Axalta is a 𝗴𝗹𝗼𝗯𝗮𝗹 company specializing in coatings and paint solutions. They provide a wide range of products and services for various industries, including automotive, industrial, and architectural applications. Axalta focuses on innovative coating technologies to deliver high-performance and sustainable solutions.💼Clients: Peugeot, Citroën, Audi, Mercedes, etc.🗣English, French, Dutch/Flemish, Spanish𝚁̲𝚘̲𝚕̲𝚎̲:̲• Managed clients' credit accounts, conducted credit evaluations, and performed risk assessments for clients located in Benelux, France, Switzerland, Nordics and Baltics.• Analyzed payment performance and prepared internal financial reports, providing insightful data to support business decisions.• Supported audits, ensured SOX compliance and assisted with Bad Debt Reserve and legal matters.• Liaised with Treasury, Accounts Receivable, Accounts Payable and VAT teams to ensure seamless financial operations.• Carried out reconciliation activities and oversaw cash collection efforts.• Reviewed and managed sales order control, monitored payment performance for specific accounts, and prioritized collection actions.• Examined cash application processes, identified and resolved under/over payments, and maintained accurate financial records.• Delivered high-quality financial reports (AR, Aging, DSO, Write-offs, Doubtful) on time, meeting both internal and external requirements.• Conducted detailed reviews, analysis, and interpretation of processes to ensure data accuracy and compliance with reporting standards.• Executed and engaged in all internal control activities, ensuring adherence to functional requirements.• Participated in internal and external financial audits, depending on the complexity of the function.• Facilitated interactions with external and internal customers and third parties (Credit Managers, Customer Services, Sales, Legal, and Tax authorities) to maintain effective communication and financial operations. Show less

Esports Business Management

Academic Program: - Introduction: Industry Overview - Business Management - Marketing & Sponsorship - Influencer & Talent Management.

Bachelor Of Business Science (Bbussci), International Marketing & Foreign Languages (English, French And German)

Academic Program: - Accounting - Actuarial science - Computer science - Economics - Finance - Information systems - Law - Marketing.