Noelle E. Faille, Mba, Ed.D. Abd Email & Phone Number

- Manage cross-functional teams to ensure seamless coordination and execution of facilities projects, driving efficiency and consistency in standards across all business unit.- Develop and oversee the implementation of a robust annual capital improvement budget tailored to enhance facility operations and guest experience across multiple locations.- Spearhead the contracting process for maintenance and improvement projects, ensuring high- quality outcomes while minimizing operational disruptions to the business.- Create and present educational content for restaurant operators, significantly enhancing their knowledge and skills in facilities management and operational best practices.- Implement innovative maintenance practices that result in substantial long-term savings, optimizing operational costs and improving overall facility sustainability.- Recruit, hire, and maintain a highly skilled and reliable contractor base, ensuring top-notch service delivery and fostering solid and productive relationships for future engagements.- Conduct comprehensive annual facilities audits for over 140 Olive Garden units, evaluating operational efficiency and infrastructure needs to inform strategic planning and budgeting.- Monitor and enforce compliance with safety, health, and environmental regulations, upholding the highest workplace safety standards and customer satisfaction.

Northern Region

- Managed the facilities across 60+ Jason's Deli locations, effectively resolving urgent operational concerns and issues to prevent disruptions in store hours.- Conducted thorough evaluations of contractor artistry for modifications and capital projects, ensuring all results met high-quality standards.- Executed comprehensive annual audits across multiple business units, providing detailed coaching and feedback based on audit findings to enhance operational efficiency.- Acted as a critical liaison between store operators and property managers, facilitating smooth communication and resolving issues promptly.- Negotiated essential service contracts for recurring repair and maintenance needs, ensuring cost- effective and reliable services for all locations.- Implemented innovative products and practices that resulted in significant energy and cost savings, underscoring a commitment to sustainability and operational excellence.

Grand Prairie, Texas, United States

- Negotiated contracts for core menu items. - Followed commodity markets and leveraged investments to optimize cost savings. - Managed vendor relationships and sourced backup suppliers. - Worked with R&D on new menu items and rollouts. - Partnered with the test kitchen to qualify products and develop recipes. - Saved over $2.5M in improved contracts and favorable terms.

- Oversaw day-to-day operations across 30+ units in the Southeast United States, enhancing overall operational effectiveness and staff proficiency through strategic oversight and leadership.- Successfully led the openings of new stores, coordinating cross-functional teams and streamlining processes to ensure seamless launches and integrate these units into the broader operational f framework.- Developed and facilitated numerous managerial workshops aimed at upgrading leadership skills, improving operational practices, and boosting efficiency across all levels of store management.- Pioneered implementation of the Steritech program, significantly enhancing food safety and operational health standards, elevating the Eastern Region's health score average from 87% to 94% within two years.

-My career in food service began with Outback as a Hostess and server in High School. - Spearheaded the Curbside Takeaway concept in 1998. - Bartended and took on more responsibility while in college as a morning admin (calculating PMix, Liquor Mix, tip share, and payroll) and became a Key Employee (FOH assistant manager) during my last years of University. - Numerous honors of Employee of the Month over the six years while at Outback.

Research Doctorate, Organizational Leadership

Master Of Business Administration (M.B.A.)

Activities and Societies: Alpha Chi National College Honor Scholarship Society

Bachelor'S Degree, Business Administration, Management