Noelle Lang Email & Phone Number

Roseville, California, United States

- Experienced in developing, writing, and designing materials for publication, including standard operating procedures, user guides, handbooks, job aids, and training documentation.- Extensively collaborates with subject matter experts and document owners, offering recommendations for revisions and changes to ensure adherence to high-quality standards while transforming complex information into clear, engaging content.- Skilled in conforming previously written content to quality standards through thorough proofreading and editing processes.- Advanced proficiency in Microsoft Word for document creation, formatting, and collaboration. - Skilled in creating impactful presentations using Microsoft PowerPoint.- Familiarity with Visio for creating visual aids and diagrams.- Experienced in creating and conducting workshops and training sessions to empower teams and enhance technical use of Microsoft Word and Template files.- Proven skill in organizing and maintaining SharePoint sites for streamlined document collaboration and version control.- Strong presentation skills, including virtual presentations over Teams, ensuring effective communication and engagement.- Meticulous attention to detail in reviewing documentation to ensure it meets company standards and regulatory requirements.

San Luis Obispo, California, United States

- Oversaw daily operations, maintenance, and administration of two multi-family housing and student housing properties with a combined total of 800+ residents- Addressed and resolved resident complaints and concerns to deliver prompt remedial action,either by expediting maintenance requests or by escalating critical issues to Property Managerto promote immediate resolution- Facilitated move-out inspections and the return of security deposits to past tenants- Maintained a thorough, accurate, daily record of correspondence between leasing and maintenance staff, residents, and vendors- Inspected properties regularly to identify deficiencies and schedule repairs- Issued notices to delinquent tenants in accordance with the lease agreement, and collected rental fees, deposits, and payments- Solicited and analyzed bids for repairs, renovation, and general maintenance- Handled various clerical, documentation, and data entry tasks in relation to invoice submission- Developed strong professional relationships with residents and management by providing dependable assistance and engagement

San Luis Obispo, California, United States

- Managed all aspects of the leasing process, including leasing apartments, preparing lease paperwork and all accompanying documents promptly, securing the property manager's approval, and ensuring a smooth move-in.- Ensured all pieces of traffic from phone calls, online interests, and walk-ins have a guest card created in Appfolio.- Promoted online applications, move-ins, renewals, service requests, notice-to-vacate, and rent collections to all future residents and residents.- Greeted clients, assesses needs, answered questions, and provides tours and virtual tours of the apartments and community.- Responded to guests' and residents' in-person, phone, text, and email inquiries, including providing leasing information, making appointments, and creating and following up with service requests.- Interviewed prospective residents and review future residents' eligibility requirements before submitting them to the Property Manager for final approval.- Processed applications and prepares and reviewed lease agreements and renewals.

- Conducted individual tutoring sessions, virtually and on-site; both to aid students inbrainstorming, researching, outlining, writing and editing a variety of writing instructions, varyingfrom undergrad discussion posts to PhD student projects- Participated in weekly professional development sessions with co-tutors to develop fluency inwriting center goals and familiarity with relevant pedagogy, in order to accommodate andprotect diverse literacies and perspectives- Administered multiple workshops for a first-year composition seminar to supplement the courseobjectives of critical reading and expository writing- Utilized positive reinforcement techniques to encourage and motivate students- Prepared the Learning Commons for the upcoming semester as a member of the Fall 2022- Writing Center Planning team with the responsibility to create, update, and organize studentwriting resources and informational literature; compiling and drafting these resources for tutorsto refer to in their sessions and workshops- Collaborated with the Fall 2022 Planning team members in the creation of new tutor trainingorientation materials; outlining standard expectations and outcomes of these workshops andactivities

The Fellows addressed the education equity challenges facing our region by conducting engaging and informational near-peer mentoring to increase the college and career readiness for middle school and high school students. In addition, the Fellows began to develop trusting relationships with College of Science students to support the integration of effective academic strategies, a sense of belonging, and campus involvement yielding an increase in retention and graduation rates.

Bachelor Of Arts - Ba, English Language And Literature, General, Summa Cum Laude

Associate'S Degree, English Language And Literature, General