Noelle Pollack Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

❖ Developed and maintained standard processes and documentation, providing clear communication and transparent support to stakeholders while facilitating data-driven decision-making across the organization.❖ Managed cross-functional meetings, tracked deliverables, prioritized internal and external requests and reported project status updates to senior leadership, adapting to the unique and changing needs of customers.❖ Led meetings to track deliverables, identified risks, reported project status to senior management, and executed team vision aligned with Amazon's strategic directives.

❖ Managed long-term recovery efforts for 13 counties in Middle and West Tennessee following the December 2021 Tornadoes, coordinating with community partners and attending monthly meetings to monitor rebuild progress and address unmet needs.❖ Developed PowerPoint presentations and orientation materials for AmeriCorps VISTA members, led orientations, supervised members, and conducted monthly check-ins to discuss goals and priorities.❖ Administered financial assistance programs for three major disasters, distributing $3,150,000 for the December 2021 Tornadoes, $573,000 for the Waverly Tennessee Floods, and $3,457,500 for the Eastern Kentucky Floods.❖ Collaborated with Executive Director, Disaster Program Manager, and internal stakeholders to liaise with voluntary, faith-based, and community-based organizations (VOAD community) and emergency management for post-disaster recovery planning, ensuring outreach to vulnerable and under served communities.

Nashville, Tennessee, United States

❖ Supported Operations, Sales, and Event Services departments by managing incoming calls, greeting visitors, creating/distributing sales reports, updating monthly sustainability reports, organizing travel arrangements, documenting expense reports, and assisting with financial reports.❖ Facilitated office operations by ordering supplies, maintaining distribution lists, creating/distributing the quarterly newsletter, scheduling appointments and meetings, submitting $230,000 in purchase requisitions, and providing general support to visitors.❖ Managed administrative tasks including covering reception, taking accurate meeting minutes, updating administrative documents, sorting/distributing mail, and assembling new hire information and maintained new hire binders to support HR processes.

Executive Assistant for the Department of Public Works❖ Provided administrative support to three senior leaders and their teams: Commander of the Civil Engineer squadron, and both the Director and Deputy Officer of Public Works❖ Managed all front office functions; scheduled meetings, prepared agendas; uploaded documents to the SharePoint, created PowerPoint presentations and followed through with requested tasks❖ Maximized efficiency by restructuring tracking system for Army wide program, ensuring daily operational orders were received, tracked, communicated, processed and deadlines were met❖ Assisted with writing and editing base announcements regarding available services, programs and events for applicable military and civilian personnelStructural Journeyman within the Civil Engineering Squadron❖ Worked with a team to manage 4,100 buildings on Joint Base Lewis McChord, totaling 37.1 million sq. ft., 234,000 personnel and 414,000 acres; communicated with customers, managed time by prioritizing work and ensured accuracy and safety with each job ❖ Prepared detailed, comprehensive, reports for annual review by senior leadership within Civil Engineering squadron

Longmeadow, Ma

❖ Supervised front-end employees and provided on the job training on store policy, procedures and expectations❖ Managed customer needs effectively; provided feedback and resolved complaints ensuring customer satisfaction

Sacramento, Ca

❖ Lead a diverse team through work with AmeriCorps National Civilian Community Corps (NCCC) and the Federal Emergency Management Agency (FEMA) on disaster preparedness response and recovery❖ Built relationships with project sponsor, supervisors and local community; effectively communicated to ensure projects were completed as desired and any issues were promptly resolved❖ Managed team funds for travel, food and other expenses while staying under budget

East Longmeadow, Ma

❖ Served meals in a fast paced environment, creating good relationships with customers and staff❖ Assisted in preparation of meals, and event set-up and tear-down

Vicksburg, Ms

❖ Lead 2 to 15 volunteers each week in home repair and construction❖ Assistant Team Leader - wrote weekly reports, assisted meetings of 10❖ Worked with a team for 10 months, traveling the southern states working with different community service and non-profit organizations

Springfield/Longmeadow, Ma

❖ On-time delivery, prompt payments to manager, organized billing system and excellent customer service

Doctor'S Degree, Small Business Administration/Management

Master'S Degree, Organizational Leadership, 4.0 Gpa

Advanced Professional Certificate, Music Business

Associate Of Science - As, Construction Technology

Through basic military training, technical school, courses at a local community college and an online course through Air University I was.

Bachelor'S Degree, Organizational Leadership

Associate'S Degree, Liberal Studies

Activities and Societies: Chorale, Page Singers, Dance Company, Volunteering