Noelle Simpson Email and Phone Number

• 8 years FNMA/FHLMC/FHA SLR Loss mitigation underwriting experience. Second Level Review of a lower level underwriters analysis, in order for customers to obtain a possible Loan Modification, while mitigating risk to the lender• Extensive analytical skills and knowledge to include income, expenses and the review and understanding of complex tax documentation • Able to review title report and property evaluations• Knowledge of homeowners, flood and mortgage insurance• High degree of attention to detail• Proactive and timely communication to customers and business partners on loan decisions and underwriting guidelines • Superior internal and external customer service skills, interpersonal and communication skills. • Strong organizational skills • Able to work in a flexible and production oriented environment • Working knowledge of Fidelity/CPI, ICMP, LPS, GEM, ERLMF, CLARA, Credco, IRC 2.0, HP2LR, Sload, LP and Microsoft Office applications• Demonstrated ability to communicate and work with internal and external partners in various locations • Proven results in coaching/mentoring/training of less experienced team members• Consistently recognizes and detects flaws within procedures and applications with senior leadership in order to ensure compliance within investor guidelines and state statutes• Received several Service Excellence Nominations, as well as winning the 2015 Service Excellence National Conference. I currently exceed volume of files reviewed every day as well as being in the top 1% of producers in the department• Have worked telecommuting for 6+ years