Noelle Monk Email & Phone Number

Milford, Ct, Us

Norwalk, Connecticut, United States

18 showrooms/territories• Serve as a team leader, marketing expert, customer service manager, and vendor manager• Approve sales orders, generate quotes, and input new custom orders into NetSuite for all showrooms/outside territories• Provide coaching to sales team and conduct standard product training/presentations for new product launches• Develop relationships with both showrooms and direct clients through added presentations/zoom/calls• Responsible for interviewing, hiring, regular check-ins, as well as end of year reviews for Client Support Coordinator• Coordinate with rug warehouse to receive quotes for rug installations/deliveries, orders with templates, and repairs• Ensure all customer needs, complaints, and issues are satisfactory resolved within company guidelines and standards• Oversee inventory purchasing, effective stock control, storage, and loss prevention controls

Norwalk, Connecticut, United States

17 showrooms/territories• Oversaw website and collaborated with owner/mills on custom products, including rugs, fabrics, and accessories• Maintained inventory, created and entered sales quotes, and generated vendor purchase orders• Responsible for training new employees and showroom salespeople on custom capabilities on all products• Worked with Sample Coordinator to hire Assistants, dedicating effort to training, coaching, and retention• Managed a team and conducted performance reviews while providing feedback for professional development

Norwalk, Connecticut, United States

15-16 showrooms/territories• Interviewed, hired, and coached Sample Coordinators, providing training on shipping/receiving/accessory inventory• Maintained website and created all product codes in NetSuite for all new products• Displayed relationship building skills while conducting office sales appointments with Connecticut interior designers• Served as the Sample Coordinator Supervisor, reviewing and approving all sales orders

Norwalk, Connecticut, United States

7-8 showrooms/territories• Entered fabric reserves, converted reserves to sales orders, and entered accessory sales orders for territories• Supported bi-yearly product launches, collaborating with the owner to develop and name new products• Ordered all new products and organized/shipped new products and marketing materials to showrooms• Entered fabric reserves, converted reserves to sales orders, and entered accessory sales orders for territories• Oversaw website management including updating Shopify, resizing product and installation images, and basic coding

Norwalk, Connecticut, United States

• Demonstrated exceptional attention to detail while receiving, unpacking, inspecting all incoming shipments• Managed purchase orders, maintained stock levels for samples and accessories, and reconciled missing/lost inventory

Southport, Ct

• Worked with the reception team to manage and coordinate the seating for 350 guests, as well as private parties• Coordinated the upcoming dining arrangement, based on special customer requests• Handled influx of telephone inquiries from guests on a nightly basis• Trained incoming employees in the day-to-day operations and responsibilities

• Blog Creator and Contributor: www.greatervalleychamber.blogspot.com• Wrote lyrics, choreographed, and filmed music video for summer project• Interviewed members as well as Chamber Board Members and wrote profiles• Wrote press releases for Chamber events

Fairfield, Ct

• Executed general office responsibilities• Distributed department correspondence• Administered telephone inquiries to all employees in the department

• Wrote feature article, ‘Plugged In,’ – an analysis of how society is incapable of disconnecting from social media as well as modern technology• Blog Contributor: ‘Tips to Stress Free Writing’ (10/8/12); ‘Don’t know what you want to do? – No Stress!’ (10/19/12)• Assisted in overall layout of magazine• Provided creative concepts for magazine photo shoots• Edited articles published in the magazine

Milford, Ct

• Managed all aspects of the customer service experience• Participated in store merchandise coordination

Bachelor Of Arts, English And Writing

Education record