As an EPMO Manager with Lands' End, I held multifaceted roles including leadership in project management, business analysis, and corporate initiatives. I successfully led teams in driving project outcomes aligned with corporate strategy, resulting in substantial cost savings and sales functionality improvements. Additionally, I played a pivotal role in fostering a culture of communication, strategic planning, and process improvement, by improving executive communication, revamping team processes, and spearheading corporate leadership endeavors including founding the Women's Business Resource Group.Team Leadership: Led teams of internal and contract employees in various capacities, including project management, business analysis, and corporate leadership initiatives. Responsible for project portfolio management ($24-32M), resource management, and performance evaluations.Strategic Planning: Collaborated with Executive Leadership and Directors to prioritize projects and align deliverables with corporate strategy, resulting in significant cost savings and improved sales functionality. Reviewed business cases and project estimates for accuracy and resource allocation.Communication: Implemented visual sponsor decks, coached Project Managers in executive communication skills, and fostered open communication by providing data-driven options for risk management.Process Improvement: Revamped EPMO team processes using iterative improvement methods, resulting in improved team engagement and reduced project overhead. Collaborated with IT leadership to implement agile methodologies across IT GTM teams.Project Management: Managed concurrent projects for multiple lines of business, including confidential projects. Led cross-functional teams to execute according to project demands, including the full software development life cycle, change management, and business process management. Achieved cost savings and sales functionality targets.

As a Project Manager at Lands' End, I consistently excelled in delivering projects within budget, on schedule, and meeting all scope requirements. I actively sought opportunities to enhance the company's overall performance and continuously pursued personal and professional growth.Leadership: Proposed the establishment of the Diversity, Equity & Inclusion Council and Business Resource Groups (BRGs), to the CEO and CHRO. Handpicked by the CEO to join the inaugural council and played a pivotal role in developing six BRGs within a 12-month timeframe. Additionally, appointed as the Business Analyst Team Lead in October 2021.Decision-making Support: Presented comprehensive cost-benefit analyses to senior executives, resulting in the closure of multiple projects and generating savings exceeding $1 million in capital spend for the company.Relationship Building: Cultivated robust relationships across divisions, teams, and leadership tiers. Provided constructive and positive feedback to peers, team members, and senior leadership, thereby fostering professional development and contributing to project excellence.Project Management: Orchestrated the execution of concurrent projects spanning multiple business units, yielding over $5 million in cost savings and enhanced sales functionality. Consistently fostered collaborative team environments to ensure project success.Agile: Employed Agile methodology to support various projects, including the International Demandware Upgrade and B2B Client Requests & Digital Enhancements, facilitating efficient project delivery and adaptation to changing requirements.

In my role as an IT Project Management Consultant at Beacon Hill Staffing, I partnered with Neugen, a Health Insurance client, on various projects during a short-term contract.Project Management: Effectively led multiple projects concurrently, ensuring timely delivery, fostering positive relationships, and optimizing costs. Regularly communicated project progress and risk assessments to company executives, offering actionable mitigation strategies.Compliance: Orchestrated the implementation of automated 834 processing for a vital client, ensuring adherence to regulatory standards and significantly minimizing manual errors during the open enrollment process.Vendor Management: Skillfully negotiated vendor contracts totaling over $20,000 to address identified requirements gaps, ensuring seamless project execution and client satisfaction.Conflict Resolution: Proactively resolved alignment issues between IT and business teams by identifying core business needs and outlining the constraints and costs associated with IT delivery. This approach facilitated smoother collaboration and enhanced project outcomes.Financial Management: Demonstrated proficiency in financial oversight, generating cost savings for the PMO and business partners through strategic project management practices and effective vendor negotiations.

In my role within the Personal Lines Claims Project Management Team, representing Auto Physical Damage, I played a pivotal role in process development. Working as part of a zero to one team, I designed processes for Personal Lines Claims, covering prioritization, portfolio visibility, change management, capacity planning, and vendor management. Through meticulous attention to detail and strategic planning, I contributed to establishing robust processes that optimized workflow and facilitated successful project execution.Portfolio Management: Designed prioritization, visibility, and capacity planning processes to manage the portfolio of Personal Lines Claims efforts.Change Management: As part of a Zero to One team designing portfolio management processes for Personal Lines Claims, I used change management principles with executive leaders, directors, and advisors to generate buy-in and utilization of new processes.

As Product Program Advisor for Personal Lines Claims, I streamlined processes, reduced cycle times, and drove inter-department collaboration. My ability to design customer-focused strategies, lead change, and engage stakeholders resulted in significant cost savings, improved customer satisfaction, and enhanced operational efficiency.Strategic Planning and Customer Focus: Designed customer-focused strategies to support operational objectives, including development of a new claims process (Auto Claims Concierge) and reducing the average total loss cycle time, resulting in significant improvements in customer and employee satisfaction, and an annual cost savings of $500K+.Change Management and Communication: Drove change through the development of project plans, monitoring results, and addressing risk management with operational partners. Utilized LEAN and Kaizen frameworks for program management, facilitating listening sessions to understand pain points and drive buy-in.Program Management and Process Improvement: Applied LEAN and internal process improvement frameworks to identify and execute change incrementally, notably identifying a misalignment between operations and IT development teams' requirements for a new claims system. Through strategic interventions, secured executive commitment to adjust system specifications, effectively averting potential customer impacts.Leadership and Team Support: Provided steadfast support to operations managers and directors, facilitating regular KPI reviews, listening sessions, and team huddles to address knowledge gaps and refine processes based on feedback. This approach fostered a resilient workflow and robust operational relationships.Training and Development: Developed workflow and training content for Auto Claims Concierge team to transition to a new claims software system, aligning cross-functional team leadership to new workflow and addressing adjuster pain points to minimize customer impacts and claim delays.

As a Project Manager and Implementation Consultant at Epic, I led implementation strategies for healthcare organizations, ensuring projects were delivered on time and within budget. I developed strong client relationships, managed multiple complex project plans simultaneously, and provided support in organizational change management.Project Management: Successfully managed multiple projects, overseeing implementations from planning to execution while meeting budget and timeline constraints. Delivered seven projects on time and within budget, ranging from $130K to $3M+, ensuring efficient resource allocation and cost-effectiveness.Client Relationship Management: Built and maintained strong relationships with clients, executives, and project teams, fostering collaboration and trust throughout project lifecycles. Earned the Mission Impossible Award for holding large government client accountable to budget, schedule, and scope while building camaraderie and collaborative vendor-client relationship. Organizational Change Management: Planned and executed workflow walkthroughs, transformation summits, readiness evaluations, and failure mode communications, ensuring smooth transitions and adoption of new Electronic Health Records system.Meeting Management: Coordinated Pharmacy Advisory Council, a semi-annual conference for customers to exchange insights and feedback, driving continuous improvement and innovation.Program Development & Executive Communication: Selected by CEO to be part of Zero to One team to collaborate and develop customer certification program encouraging continuous improvement of clinical and financial outcomes utilizing Epic functionality. Led 20+ review sessions with customer executives, providing valuable feedback and guidance for their Epic journey, fostering transparency and collaboration.

Restructured organization to provide greater accountability of consultants, protect the Simon brand and ensure quality deliverables for clients. - Created strategic plan for the opening of a new Veterans resource center for a non-profit client.- Formalized reporting processes for consultants to improve the consistency and quality of projects.

Member of International Undergraduate Activities and Finance Committees- Presented financial and leadership development training at Regional and National Conferences- Worked with board members to develop and implement undergraduate initiativesDeveloped the undergraduate election service programOrganized international fundraiser, establishing the Educational Advancement Foundation Centennial Undergraduate Endowment.

Analyzed the effects of legislation on small businesses. Conducted research and provided statistics to staff on small business and financial issues.