Noel Joseph Email & Phone Number

Family Care Coordination• Coordinated hospice care remotely for a family member and provided ongoing support for a loved one managing health challenges.Continuous Professional Development• Attended ISACA online cybersecurity courses to stay current with evolving technology trends and deepen understanding of AI's impact on security.• Engaged in TED Talks exploring AI's future impact on IT and technology advancements.• Successfully earned a Bachelor's degree in Technical Business Management and Project Management.• Currently pursuing an MBA in Cybersecurity / Information Systems to further enhance knowledge and skills in the field.

Oak Brook, Illinois, Us

Oversaw all aspects of assigned internal projects within Information Technology Division and set deadlines, assigned responsibilities, monitored progress, and provided status report summaries.• Conducted analysis and implemented changes that eliminated redundancies, saving 70% in annual operating costs.• Pioneered auditing practices to align with organizational needs and executed annual audits.• Operationalized IT Governance controls, including Change Management, Business Continuity, and Disaster Recovery (DR).• Analyzed IT risks and executed information security management system, aligning with iso27001:2013, NIST, CSC, and OWASP Top 10 standards.• Spearheaded GDPR compliance efforts and functioned as champion to ensure adherence to CCPA, PIPEDA, EU-GDPR, and LGPD data protection regulations.• Developed and administered security training programs centered on safeguarding Personal Identifiable Information.• Led end-to-end phases of project and engagement management for infrastructure and application development, ensuring all phases adhered to Service Delivery Lifecycle (SDLC) process following ITIL established frameworks.• Managed projects that included workstation hardware and software rollout, server and network infrastructure, security system upgrades, and migration of phone systems from Ring Central to Zoom.• Created documentation repository using SharePoint and Confluence, housing IT Infrastructure manuals, configurations, and IT security policies.

Provided IT Service management that included full-service delivery life cycle, from strategy, design, transition, and operations through continuous improvement. Ensured compliance of IT SOX audit controls. Oversaw IT budget of $2.7M.• Developed and executed procurement strategies, achieving a 22% cost reduction.• Streamlined procurement processes, reducing purchase cycle times by 40%.• Served as Local IT Security / Data Protection Officer, ensuring compliance with security policies and regulations.• Led teams to standardize processes and documentation for SaaS/Cloud applications.• Conducted yearly Disaster Recovery campaigns and Business Continuity Plan (BCP) tests.• Implemented system vulnerability testing and penetration testing with external partners.

Master Of Technology - Mtech, Information Technology Project Management

Bachelor Of Science - Bs, Business And Technical Project Management