Independent business consulting and leadership team coaching.Client work includes: - United Response: Consulting with the Head of Change and Head of IT to help optimise team collaboration and delivery processes.- UKRI: Consulting with the Head of Continuous Improvement at RAL Space to assess, then design and run experiments to uncover how agile can be applied in teams that are part of a very traditional, heavily regulated government funded research council.- Modelez International: Leading the design and implementation of the 'Delivery excellence' initiative across Global Sales Technology.- Rayze Digital: Working directly with the founder to help identify gaps in the ability to scale the business.- Home Office: Collaborating on the design, launch and implementation of the CTO Leadership syllabus- Legal & General Investment Management: Supporting the Managing Director of Workplace savings to run a 2 day event for 250 people.- JP Morgan Chase: Collaborating with their agile community of practice to run an event on quarterly agile planning

I spent my time:- Collaborating with clients to design, launch and run strategic agile transformations with measurable outcomes- Consulting with leaders in organisations that want to implement Lean portfolio management- Coaching colleagues to operate in an iterative, predictable, continuous learning fashion- Establishing communities of practice within clients

My role was to help refresh and implement Diageo's strategic agile transformation agenda. This included establishing a permanent LACE team and an internal community to encourage good practice.The intention of the Lean Agile Continuous Evolution (LACE) office was to champion change and business agility by providing:- Value Stream design guidance - Consultation on Lean Portfolio Management- Coaching, Training, Mentoring and Facilitation across all flight levels- Alignment on tooling, culture, and governance- Multi-year agile career paths- A broader network of agile champions within Diageo

Supporting the adoption of agility for Employee Compliance function. c.150 people across 13 development teams and 3 locations. The key aspect of this work are:* Improving the collaboration between Business and Technology stakeholders* Coaching for leadership team members (including the Managing Director and Global Head of Employee Compliance)* Training and Mentoring for Product Mangers, Product Owners, RTE's and Scrum masters* Measurable improvement in agile maturity across the entire function

Working directly with leadership across Credit Risk to help facilitate the adoption of agile ways of working (includes Directors, Transformation lead and CIO).Supporting a network of over 60 development teams within Credit Risk IT on their journey of agile adoption. Teams are widely distributed with a range of maturity levels. Some teams are focussed on Scrum and SAFe, others are operating independently and adopting Kanban.My work included navigating individuals, teams and the overall network of teams through 3 phases of activity: Entry (observe, teach, facilitate) / Improve (co-facilitate / mentor / coach) / Exit (empower / support / coach).

A small consultancy specialising in helping organisations to kick start their strategic transformation / agile journey.We partnered with leaders to design and implement a tailored approach for each business.Clients included:- DK Publishing- Taxi for Email- Kraft Heinz

Member of a team of 5 coaches providing support, mentoring, training and coaching for over 70 software development teams, multiple leadership teams and senior executives.

Responsible for delivering the digital portfolio of work, through 11 software development teams across London, Singapore, Budapest and New York, building internal and external facing websites, mobile applications and interactive dashboard reporting.Involved complex systems thinking in order to help guide, coach and mentor a group of 11 teams and 120+ individuals towards a common goal.Implemented a (context specific) strategy based on 4 themes:*Data based decision making*Moving from project to product thinking and teams*Co-created the ideation / discovery phase for new work*Defined roles, responsibilities and supporting behaviours (at the enterprise level)

Helping Digital IT and the wider organisation adopt agile ways of working, within the framework chosen by the organisation - SAFe.*Working with the leadership team to communicate and deliver the digital strategy.*Working with multiple scrum teams iterating in 2 week sprint cycles. *Working with business stakeholders to ensure prioritisation of work, based on business value.

Senior member of the Digital Mortgages team, focused on increasing and improving the ability for customers to self-service their mortgage needs through digital channels.*Helped to create and implement a new iterative software delivery strategy and framework for Barclays Digital.*Scrum Master for a cross functional, distributed team to deliver an execution only digital mortgage application* Taught Scrum to the team*Coached and mentored the team and individuals on a variety of agile concepts*Working in partnership with the mortgage business to ensure clear priorities for the team, and clear visibility of progress and blockers to stakeholders. *Facilitation of sprint events*Championed agility across the Digital department

Part of the team that won 'Best Digital Bank' at What Mortgages Awards in 2016. I had ownership for the delivery of the following online and mobile banking technology projects for mortgages products:* Implementation of new digital multi channel application infrastructure* Bulk back book registration (online banking registration of existing mortgage customers)* .co.uk online rate switch (Partially automated mortgage rate switch for existing customers via public site)* Secure online rate switch (fully automated mortgage rate switch for existing customers via secure online banking)* Mortgage Hub migration (redesign of mortgage content to fully responsive UI)* Mortgage calculators (redesign of mortgage calculators to fully responsive UI)

Team lead on a strategic client reference data project.* Leading a team of 5 business analysts* Helping the organisation understand and adopt agile practices* Influencing strategic direction for the overall project* Prioritising backlog of work for business analysts and development teams* Conducting detailed functional analysis in order to provide requirements and use cases* Stakeholder management* Workshop facilitation

* Senior agile analyst and proxy product owner in one of the Digital scrum teams.* Focused on process re-engineering / workflow simplification of online banking functions* Re-designed product overview pages in order to increase sales* Used Agile frameworks and practises (Scrum / XP / Kanban / TDD)* Daily stand ups, story writing, acceptance criteria, prioritisation, estimation, release and Sprint planning, retrospectives, stakeholder engagement* Heavy involvement in online banking customer journeys, wire frames and user experience (UX)

Working within the Business and Commercial Digital division* Responsible for the requirements gathering for a project to deliver SMS and Email alerts to small / medium business customers* Stakeholder engagement and requirements elicitation* Author and owner of 130 page business requirements document, and on-going management of change requests* Completed complex sign-off process for message contents, involving risk, legal and marketing teams* Gap analysis / traceability matrix of business requirements to functional specifications and user acceptance testing conditions* Re-evaluation of project benefits vs. cost to serve* Chair of project working group* Heavy involvement in online banking customer journeys, wire frames and user experience (UX)

Working within Sales and Investment Banking IT department. Team is responsible for trade capture, client relationship management (CRM) tools and delivering Sales Credits management information (MIS) to front office, COO and Finance audience. * Line manager for 3 other Business Analysts.* Worked on strategic project to move from T+2 to T+1 reporting* Coordinated the European implementation of legacy Lehman Brothers MI system into BarCap* Responsible for trade feed enhancements project to accurately capture 'E' sales credits* Reference / Trade data requirements gathering and analysis* Defined reporting requirements, created on demand and regular reports for senior management* Successfully coordinated projects using globally split resources

Working within Sales Finance - Product control, and had globally responsible for 'Process and Controls' function. Ensuring consistent, accurate and timely capture and reporting of trade details (sales credits). * Line manager of 1 CIMA accountant and 1 business analyst* Consolidated 35 daily trade feeds into a single database and reporting system* Prioritised and co-ordinated development work, documented requirements, performed gap analysis, created UAT test conditions, authored release/rollback plans* Developed a monthly Key Performance Indicator pack for senior management team* Responsible for the closure of month-end accounting cycle* Co-ordination and implementation of annual sales credit methodology review* Ongoing maintenance of global sales product hierarchy* By the end of 2007, 5 new sales credit feed were automated and 22 trade feed enhancements were released. More than in the previous 2 years combined

Working within Client Services Group providing 1st line support for internal (CRM, MI, Trade booking and Revenue generation tools) and external clients (Onboarding, consistent user experience, training and support). * Managed VIP project supporting senior sales managers covering the banks 'Premier' and 'Core Hedge Fund' clients* Ran Barclays Wealth onboarding project, working with Client Identification, Operations and COO teams* Co-created a global training strategy & piloted the use of interactive e-learning modules

Working within the Business Technology Training team. * Global product lead for 4 applications, European lead for a further 2* Involvement across product design, deployment, marketing and training* Applications included a CRM system and Equity research authoring and publishing tools* Designed and distributed quarterly ROI reports to business stakeholders* First to implement PlaceWare and NetPresent applications for training, reducing annual travel costs* Provided classroom hands on training sessions, desk side 1-1, and online demo's