Employment Representative professional

Perform a variety of analytical work in conjunction with Talent Acquisition, Classification and Compensation and Business process review. Responsible for interpretation and applications of operating policies and procedures, researching, evaluating and offering recommendations related to process improvements and procedure, and conducts research and prepares information related to Employment Services. *Responsible for Talent Acquisition. Support recruitment strategies and perform the full cycle of the recruitment process, which includes evaluating applicant qualifications, interviewing candidates, administering appropriate assessments and reference/background checking, and delivering employment offers. *Data Analysis. Performs a full range of analytical duties including problem identification, information gathering, analysis, development of alternative resolutions and final recommendations. Research, prepare and provide sensitive data for fact-finding, grievance responses and formal union requests for information.*Employment Support. Support ongoing employment related support and transactional needs. Provides guidance and expert advice to management and employees on employment related topics. Interprets and explains human resources policies and procedures, laws, standards or regulations.

Collaborate with department leaders to identify training development opportunities, identify effective programs and coordinate future training goals and strategies. Administer the UC Learning system for Facilities Management division. Responsible for creating/generating reports to analyze training results from learning management system. Developed the following training programs: •Onboarding Program: coordinate the on-boarding program using our onboarding solutions program, ensure applicants completed new hire forms prior to start date including I9 and W4 forms. Additionally, created a six-month outline for hiring managers to follow while they onboard their new hires during first year of employment. •New Employee Orientation Program: welcome new hires to company and facilitate orientation during first days of employment. Also, facilitate and coordinate attendance to all UCSD mandated trainings. •Leadership Safety Committee Program: support the leadership safety committee with training programs that are needed for professional development. Promote participation and coordinate logistics for all trainings.Facilitate a three-day workshop for UCLearning titled Work Leader Training, in which the fundamentals of leadership are discussed and provide guidelines to further develop leadership skills. Responsible for coordination of bi-annual team building events for over 500 participants, including purchasing all items for event and reconciliation of expenses.

Responsible for the administration and direct management of thirty-five employees at two different physical locations. Established and implemented policies, resource management and ensured quality customer service. Developed long and short range planning goals for both locations in custodial services including the annual summer renovation projects, resident move-out and move-in time-frames, summer conferences, emergency response and special projects. •Supervised and provided direction to employees according to established policies.•Administered company policies that directly affected subordinate employees. •Provided day to day guidance on multiple complex employee relations issues. •Prepared and executed counseling memos, disciplinary actions, probationary releases and terminations. •Performed analysis of facts and policies, and made recommendations for corrective measures when necessary.•Prepared and delivered probationary and annual performance appraisals. •Worked with the Human Resources Team in facilitating the full HR life cycle to include recruitment of employees, training & development, managed their performance and separation or termination process. •Created guidelines and templates to assist my direct reports with providing ongoing communication to front line staff and assist with annual performance appraisals. •With collaboration of my colleagues, developed onboarding program and Summer Assistant Manager Training/Internship program for the Custodial division. •Collaborated with Conference Services division to have successful summer conference sessions.

Provided guidance and assistance to management on employee relations practices and policies and the full HR cycle of an employee’s career. Hands-on, practical training and experience in the following:•Researched interpretation and application of policies, PPSM contract and collective bargaining agreements.•Provided recommendations to managers and supervisors on discipline based on collective bargaining contracts and personnel policies. •Prepared and executed counseling memos, disciplinary actions, probationary releases and terminations. •Conducted HR investigatory interviews and made recommendations for corrective measures when necessary in accordance to bargaining agreements and company policy. •Researched and provided data, documents and reports for several employee relations cases and Requests for Information.•Involved in discipline related meetings with employees and the management team. •Managed confidential records by following established standards and creating procedures. •Assisted with annual performance appraisals process. •Coordinated all facets of the recruitment process from start to finish for full time, part time, on call and temporary positions from entry level to managerial positions. •Supported the Recruitment Coordinator with full recruitment process using UC San Diego HireOnLine, screening applicants, participating in and organizing the interview process and coordination of job offer. •Advised management on recruitment practices to comply with employment law. •Conducted interviews and made hiring recommendations for various positions in different departments. •Assisted with staff trainings and with new hire orientations. Coordinated and presented new information on new contract article for AFSCME staff. Responsible for company handbook review with new hires during orientation.

Presented high level administrative support to the Human Resources division in the following areas: •Provided direct assistance to customers and employees, as needed referred them to the appropriate resources. •Translated information from English into Spanish, answered medical benefits and policy questions, interacted with department personnel at all levels. •Assisted the Recruitment Coordinator with full recruitment process using UC San Diego HireOnLine, screened resumes for qualified applicants, participated in and organized the interview process and coordinated job offers. •Reviewed interview questions and assisted the interview panel with drafting effective interview questions. •Ensured references were contacted for all top candidates. •Planned and prioritized assigned tasks and organized workflow to ensure all deadlines were met.•Assisted employees with enrollment of medical benefits and managed the probationary performance appraisal process. •Created and maintained a tracking system to monitor the “onboarding” process for new employees. •Generated a job description audit and managed its accuracy.

Developed curriculum and presented effective and engaging trainings to staff members in the following areas:•New Hire Orientation•Customer/Guest Service•Management •Harassment Leadership •Workplace ViolenceDesigned and developed training materials and programs for different learning styles, and conducting training sessions for all departments within the organization. Evaluated and researched new training materials and media. Developed, conducted and accomplished harassment training for 600 employees with an initial 98% compliance rate. Maintained training database for 600 employees. Translated and conducted trainings in Spanish. Developed monthly training schedule to accommodate a 24-hour facility.

Provided administrative support to Human Resources, including typing, answering phones, translating, answered applicant and employee questions, maintained employee personal files, scheduled interview appointments. Developed and maintained spreadsheet to manage the attendance of approximately 600 employees. Engaged with the local community to coordinate and facilitate job and career fairs. Administered the following duties: •Responsible for hiring processes, including gathering interview questions, writing and editing of job descriptions and completing the hiring process. •Coordinated hiring process for pre-employment physical/drug screen, background investigation appointments and new hire orientation. •Scheduled New Hire Orientation and supervised all new hire paperwork was accurate.•Managed service credit years for over 500 employees.