12 years customer service experience. Fluent in Spanish and English. 10 years’ experience with Microsoft Office applications (Word, Excel, and Outlook). 4 years’ experience in medical insurance verification and medical prescription claims. 2 years’ experience in payment systems. 1 years’ experience in sales.
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Verification SpecialistCvs Pharmacy Aug 2020 - Jun 2024Benefit Verification Specialist. Daily functions include Outlook, Spacs/SPRX, HBS, peoplesafe, CAS, Availity, workbrain, Express Script, Carefirst. Claim insurance Processor, inbound and outbound calls, corresponding to emails, insurance verification and investigation within multiple sources. -
Technical Support SpecialistAsurion Jul 2018 - Sep 2019Customer service, phone operator, technical phone support, bilingual, sales, system knowledge (Outlook, Skype, Icare for SPRINT, CST for SPRINT, Glance for SPRINT, Knowledge in genesys for phone system, managed high call volume of 40-60 inbound calls. -
Privacy AdvocateInfoarmor Nov 2015 - Nov 2017customer service, CSR, outlook, Privacy Advocate, Microsoft, Excel, bilingual, auth.net to receive payments, cancellation of accounts, remediation specialist, identity theft protection specialist, phone operator, knowledge in genesys phone software -
Desk ReceptionistOmni Training Apr 2015 - Oct 20154645 N 12Th Street, Suite 200 Phoenix, Az**customer service, usage of Excel spreadsheets and Microsoft word and Outlook and Adobe, ability to carry out tasks in completing payrolls for employees, bilingual, knowledge in CRM an THOTH, ability to use skype for business purposes, phone operator, secretary, receptionist, personal assistant
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Customer Service RepresentativeWells Fargo Nov 2014 - May 20152700 S Price Rd. Chandler, Az 85286***customer service, non-fraud department, accepted/denied claims, phone operator -
Customer Service RepresentativeConcentrix- Nike.Com Jan 2014 - Nov 20142005 W. 14Th St Suite 109 Tempe, Az 85281***order taker, phone operator, ability to cancel orders, took payments, customer service
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Sales AssociateBaker Shoes May 2012 - Jan 20133111 W Chandler Blvd, Chandler, Az 85226***Sales associate- cash maintenance, product inventory, met deadlines, bilingual customer service, welcomed clients, cleanliness upkeep
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Front Office ReceptionistFiesta Corporation Mar 2011 - Jan 20121933 S Alma School Rd, Mesa, Az 85210***Receptionist- filing of important documents, data entry, telecommunication management, appointment setter, met deadlines, bilingual customer service and welcomed clients into the office
Noemi Maldonado Education Details
Frequently Asked Questions about Noemi Maldonado
What is Noemi Maldonado's role at the current company?
Noemi Maldonado's current role is Pharmacy Technician at CVS Pharmacy.
What schools did Noemi Maldonado attend?
Noemi Maldonado attended Pima Medical Institute-Mesa, East Valley Institute Of Technology.
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2usbank.com, chaffey.com
1 +161230XXXXX
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Noemi Maldonado
Complaints Analyst / Customer Care Representative At Genzyme BiosurgeryRidgefield, Nj2genzyme.com, genzyme.com2 +161725XXXXX
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