Noemi Pelyhe Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Responsible to improve operational efficiencies to achieve objectives of the Partner Service Team in the Middle East, Africa & Indian Ocean.• Project Manage new key initiatives in areas of operational revenue opportunities and team efficiencies• Manage the requirements, development, implementation and maintenance of systems, tools and workflows • Lead and mentor team to achieve KPIs• Work closely with connectivity partners to improve and support XML connections to YCS API • Develop reports to senior management • Share and seek out best practices and knowledge• Assist with training materials for external and internal users• Coordinate with central management on planning and objectives

Dubai, United Arab Emirates

Accountable to ensure maximization of revenue by building and managing strong business relationship with Agoda Key Accounts in the Middle East; • Evaluating production and determining action plans by understanding partners’ needs during market visits to accelerate YoY development • Ensuring last room availability and pricing competitiveness• Identifying emerging markets and market shifts while being fully aware of new products and competition status• Responsible for planning, procurement and execution of projects to increase booking potential and hit targets • Preparing & presenting sales and revenue reports and realistic forecasts to the management team• Coaching and performance monitoring entry level employees• Preparing and conducting workshops to suppliers

Dubai, United Arab Emirates

Working closely with Agoda valued accommodation partners to ensure maximization of revenue• Establish and manage hotel relationships through regular market visits throughout Middle East• Identify key markets and the types of hotel products that would complement revenue growth• Grow net revenue in the market by preparing business plans • Ensure last room availability and pricing competitiveness• Evaluate production and determine follow up action by understanding partners’ needs to accelerate YoY development• Responsible for creating, managing and presenting projects to maximise hotel revenue & hit sales targets• Prepare weekly and monthly supplier and internal reports• Assist in the preparation of presentations and proposal, conduct workshops to suppliers• Coach and performance monitor entry level employees

Budapest, Hungary

Optimized some of Agoda’s most valued hotel partnerships, supervised Market Cordinators’ work to ensure team results are accomplished• Managed top producing accounts and local hotel chains in emerging markets (i.e. Switzerland, Netherlands)• Implemented enhancements to improve hotel performance, monitored result efficiency• Handled rate and technical enquiries from accommodation partners• Evaluated production and determine follow up action• Identify emerging markets and market shifts while being fully aware of new products and competition status• Overseen Market Cordinators’ job, particapted in their individual performance review process• Defined team operation processes and delegated task (via usage of Avaya and Zendesk systems)• Responsible for creating, managing and presenting projects to maximise hotel revenue and sales• Prepare weekly and monthly supplier and internal reports

Budapest, Hungary

Assisted in all functions of Business Development Department and in hotel supply network• Responsible for acquisition, activation of different accommodation types and maintenance of partner relationships on UK market• Provided training of distribution systems for suppliers • Resolved all issues relating to accounting, allotment, pricing, vouchers, notification, cancellations, etc.• Evaluated production and determine follow up action• Prepare reports as necessary• Coordinated merchandising activities for partners with special deals and promotions• Managed other ad-hoc administrative requests and operative tasks• Supported Market Managers in all contacting-, systems- and content- related activities

Budapest, Hungary

Responsible for general operation of hotel, monitoring the entire hotel business activity;• Acted as Manager-on-Duty in the absence of the Hotel Manager• Carried out all Reception duties i.e. handling reservations, resolving customer complaints and concerns, being responsible for business correspondence• Created daily, weekly & monthly reports of expenses, revenues, etc. to Hotel Manager• Found and applied new sources to maximize hotel revenue and sales• Kept contact with subcontractors & coordinated their work• Trained new employees, prepared work schedules

Orlando, Florida Area

Rotated in different departments of the hotel:• Front Desk of the hotel's Health Club: was responsible for arranging appointments, receiving phone calls and answering queries regarding the provided services• F&B Department: was responsible for taking table reservations and seating of guests, did hostess activities and assisted servers in different restaurants of the property

Bachelor Of Business Administration (B.B.A.), Tourism And Travel Services Management

Bachelor Of Applied Science (B.A.Sc.), Tourism And Travel Services Management

Erasmus Scholarship