I develop occasional press releases and create social media content, including posts and graphics on administrative matters for the Municipality of Ortisei, to effectively communicate key information to residents.January - December 2023: I wrote monthly articles for ëres Women's Magazine on various topics relevant and appealing to women, including health, relationships, lifestyle, and career.

I wrote over 300 press releases, speeches and prefaces printed in regional and national newspapers and magazines. I organized monthly press conferences and events, serving as the primary contact person for journalists and the media. I led the strategic development of different projects, conducting meetings with stakeholders and ultimately presenting them to journalists and the public. Moreover, I coordinated collaboration with agencies for print and online placements, oversaw media interactions for the departments, and served in a consultative capacity. As responsible for our social media strategies, I created and scheduled content, implementing strategies to increase followers and actively engage with the audience, resulting in a 100% boost.

I planned and coordinated office events and meetings, prepared presentations using Microsoft Office, and maintained digital and physical records. I assisted during office hours, facilitating discussions and providing support as required. Additionally, I prepared response letters and correspondence, ensuring timely communication with stakeholders. I actively participated in projects to meet objectives and deadlines. Moreover, I contributed to social media content creation.

I managed email and telephone reservations, ensuring booking accuracy, and responding promptly to guest inquiries. I oversaw the check-in and check-out process and managed room assignments efficiently to optimize occupancy. Additionally, I authored and distributed the daily information paper to guests, offering valuable updates on hotel services, local attractions, and events. I collaborated on the marketing strategy and implemented activities that increased the reservation rate.