Noemi Kyle Email & Phone Number

Phoenix, Arizona

• Collaborate with IT and other site departments to gather business requirements, prioritize, develop, design, and deliver reports from ERP reporting tool(s).• Develop and maintain technical training material and provide training to users on ERP reporting tool(s).• Assist with development and maintenance of data governance for global information management (GIM) OBIEE reports.• Maintenance of reporting library, naming conventions, structure, process for requesting new or updated reports, ensure no overlap• Process requests for new or updated reports for global information management (GIM) internal customers.• Develop and maintain procedures and work practices related to OBIEE reporting.• Assist in the development and prioritization of testing manufacturing-related setup and data from the site ERP system and associated boundary systems.• Collaborate with site management and IT to develop business requirements for business process improvements within global information systems.• Coordinate with IT and other site departments to maintain supporting technologies that are compliant, efficient, effective, and reliable.• Collaborate with master data specialists, IT, and validation personnel to assist with testing of manufacturing-related ERP system and associated boundary systems.• Collaborate with master data specialists, IT, engineering, and validation personnel to support integration of boundary systems with the ERP system in support of manufacturing processes.See Resume for continued detail of responsibilities

Phoenix, Az

Responsible for collecting quality and performance metrics from multiple sources and creating reports that measure the benefits and track the quality of QA and Developer test activities. Identify and analyze new metrics to highlight methods to provide efficient resolution. Develop, design and present findings and next steps to executive stakeholders. Create dashboards, periodic reports, and key indicators to facilitate business monitoring and decision-making. Support internal leadership teams in preparing all recurring internal and external reports. Responsible for the creation and maintenance of reporting solutions using a variety of internal data. Assist project managers in implementing metrics in cross-departmental projects as required. Communicated with project managers, developers, testers and stake holders about project progress. Clarified appropriate understanding, practice, data, and requirements for solutions, changes, or issues with reporting in relation to front end ALM entries to stakeholders.

Scottsdale, Az

Daily Testing preparation and strategy planning for QA test execution for database programs approved by developmental departments. Quality Center/ALM mock up test cases and development planning for live environment. Identify possible risks associated with database set up and propose resolution that stands in compliance with company regulations. Assist QA Manager and Leader with official documentation review for live environment. In an Agile testing environment, led daily agile meetings on software testing updates. Testing included Unit test, Functional test, Regression tests and E2E software testing. Communicated with project managers, developers, testers and stake holders about project progress. Gathered information from engineers and business users to document and create requirements. Tested, troubleshoot and debugged code defects. Modified test cases from previous releases, which undergoes only minor modification to execute on the current release. Platforms used were Windows, Oracle 10g application and database servers.

Scottsdale, Az

Primary leadership over helpdesk tickets and project execution describing internal application issues. Work closely with upper management and other internal departments to identify and resolve risks with data output for live environments used by different departments for daily processing. Primary bilingual reference for office translation and assisted customer service representatives with Spanish-speaking customers while delivering QA testing and resolution to the rest of the company. Planning and executing additional projects for commissions, compliance and claims departments. Part of Disaster Recovery team. AS400 update transition key member in testing (negative/positive) and analyzing scripts as well as company training for new functions. Project Management over assigned changes or updates to AS400 for functionality use of Commissions, customer service, actuary, and claims department. Implemented back end changes to AS400/LSP with commands that other departments were not authorized to perform themselves. Tested all changes made creating test cases that mirrored exactly what the department(s) requesting change needed as well as testing how the change could adversely affect other key areas before finalizing implementation into live environments.