Noemi Sanchez Email & Phone Number

Remote

Portland, Oregon, United States

Opening new consumer and business accounts, Fiduciary, IRA's, CD's, checkingand loans.Act as a liaison between members and off-site employee's and departments toresolve issues, assisting with courtesy signings, and completion of requiredforms and documents.Take initiative to utilize all resources to ensure members are aided completelyby listening, identifying, processing, and recommending solutions.Encouraged customers to be proactive with their banking, connecting themwith account managers and loan officers.

Houston, Texas Area

Overseeing and monitoring all facility issues including refrigeration, storeconditions, and floor maintenance as necessary.Train all new managers and sales floor employees on store procedures andpolicies.Determine staff promotions, demotions, and terminate employees whennecessary.Scheduled employees for shifts, considering preferences and availability toincrease employee satisfaction.Tracked inventory and ordered merchandise and supplies according tocorporate guidelines to maximize sales and maintain store appearance.Interacted with disgruntled customers (English and Spanish) by phone, email,and in person to assist them with store credits, returns, and store/employeefeedback.