- Developed social media content for Festlink on TikTok and Instagram, including ideation, scripting, storyboarding, shooting, editing, and copywriting.- Handled customer inquiries via direct messages and comments on social media.- Assisted in planning and organizing marcomm events.- Established partnerships with media partners, event organizers, schools, and studios for hosting events at the mall.

- Coordination with team on the wedding day.- Ensuring everything is under control.- Creating behind-the-scenes content for the bride and groom

- Developed social media content for ACE Bandung on TikTok and Instagram, including ideation, scripting, storyboarding, shooting, editing, and copywriting.- Created and edited videos for store needs.- Handled customer inquiries via direct messages and comments on social media.- Actively assisted in the execution of events outside the store.

- Handling customer complaints by consistently providing information and promotions through existing product knowledge.- Contributing to the smooth operation of company administration through timely data input and integration.- Meeting customer needs and ensuring their satisfaction.