Thiwaporn (Noey) Fuangsumruat Email & Phone Number

Fullarton, Sa, Au

Home-Based

• Led and managed multiple data entry and localisation projects, ensuring successful delivery from inception to completion. This involved providing strategic direction, fostering a collaborative environment, and overseeing a team of international contributors.• Directed the entire project lifecycle, encompassing meticulous planning, resource allocation, clear deadline setting,and task delegation. Continuously monitored progress, summarised key findings, and effectively communicated project execution and achievements to stakeholders.• Championed the development and implementation of standardised localisation workflows for the Thai team. This streamlined approach ensured consistent, high-quality results while meticulously considering the source content's nuances.• Optimised localisation processes to enable seamless team scaling in response to business growth and project volume expansion. This facilitated efficient resolution of new challenges with a methodical and time-saving approach.• Built and nurtured a high-performing and highly engaged remote team of 15 data entry specialists. Implemented a comprehensive performance evaluation system, provided constructive feedback, and continuously coached team members for individual and team success.• Developed and documented comprehensive guidelines for data projects involving ontology and schema writing,ensuring clarity, consistency, and efficiency across projects.• Empowered new team leads and contributors through tailored training and mentorship programs, accelerating their onboarding and fostering professional development.

Netherlands

• Managed research projects, utilising both traditional and online methods including social media insights and monitoring research, from inception to completion. Ensured deliverables were met within budget and timeline constraints.• Collaborated with research partners to define research objectives and develop research methodologies aligned with TLDM's customers in the hospitality, skincare, and pharmaceutical industries.• Analysed and interpreted data from online and offline sources to identify trends and insights.• Developed clear and concise reports summarising key findings and recommendations.• Negotiated terms and conditions for research projects.• Managed contracts with research partners, ensuring timely delivery of contracted services.• Oversaw the collection and delivery of relevant data from research partners.

Utrecht Area, Netherlands

Getting people to experience the Thai food and my beloved country in a new way.

Capelle Aan Den Ijssel

• Conducted geospatial analysis and user experience research for digital maps. • Maintained and updated map database accuracy for optimal user experience. • Collaborated with project management to define and implement new research initiatives.

Amsterdam Area, Netherlands

• Analysed data from surveys for Hotel Partners, identifying key insights and translating them into actionable business opportunities and areas of improvement.• Developed and maintained relationships with research partners, acting as a liaison between Booking.com and external research providers.• Collaborated with internal stakeholders to identify key challenges through facilitated brainstorming sessions. Subsequently, designed and executed impactful research initiatives to deliver data-driven solutions.• Developed and maintained an internal knowledge base of hotel industry research and data sources.• Created presentations and reports to communicate research findings to internal and potentially external audiences

Bkk, Thailand

• Led and oversaw the end-to-end management of research projects and budgets. This included receiving new project briefs, preparing research proposals, designing methodologies, distributing and briefing tasks to relevant parties,monitoring schedules, quality control, and conflict and crisis management.• Spearheaded quantitative research studies, specialising in usage & attitude studies, shopper studies, and new product and sensory tests.• Analysed data using Factor Analysis, Cross Tabulation, Correlation, Regression Analysis, and other techniques to uncover consumer insights and market trends. Identified key insights and opportunities, then prepared comprehensive reports and delivered compelling presentations to senior stakeholders. Effectively communicated complex research findings in a clear and concise manner.• Managed client relationships for multinational FMCG and petroleum companies, acting as the primary point of contact.

Bangkok Thailand

• Provided client consultations on online research, leveraging data from website traffic analytics and insights to help clients increase website visitors and time spent on their platforms.• Developed comprehensive online research solutions, including research proposals, questionnaires, analysis, and reports, for the international sales team.• Collaborated with program development and sales teams to refine and develop innovative online research products.

Bangkok Thailand

• Spearheaded research projects from concept to successful completion, ensuring timely delivery and exceeding client expectations. Managed a diverse portfolio encompassing qualitative, quantitative, ad-hoc, and ongoing tracking studies across various industries.• Extracted actionable insights through data analysis, reports, and compelling presentations. Translated customer and market trends into strategic recommendations to fuel client growth and ensure their success. Implemented cost-effective procedures to maintain efficient budget allocation.• Led a high-performing team of Project Management Executives, overseeing numerous high-value client accounts.Cultivated a positive learning environment, providing coaching and guidance to empower junior team members and foster their professional development in market research.

Sydney, Australia

• Generated revenue for the education agency by actively promoting and selling courses to students.Secured advantageous course options by negotiating with educational providers, leveraging my understanding of student needs and provider offerings to reach timely agreements.• Provided comprehensive student support, assisting over 30 students with visa applications, airfare bookings,accommodation arrangements, and well-being checks throughout their study abroad journeys.• Contributed to marketing and public relations efforts, assisting with events like concerts and radio talks. Maintained relationships with media and partners by keeping them updated on company activities and conducting regular visits.

Bangkok, Thailand

• Spearheaded the product launch, crafting engaging marketing materials (brochures, demonstrations) and delivering compelling trade show presentations.• Forged and nurtured relationships with key wholesalers by initiating and supporting their marketing initiatives.• Empowered the sales team by facilitating a comprehensive product training session. This resulted in a significant 90% increase in Account Executives' understanding of product features and benefits, ultimately leading to the introduction of 5 new products and successful customer lead generation.

Master, Marketing Communication

Bachelor Of Arts, Economics