Dynamic and highly skilled System Engineer with extensive experience in IT infrastructure management, cybersecurity, and network configuration. Proven track record in delivering high-quality system architecture and endpoint security solutions while supporting enterprise-level IT operations. I bring hands-on expertise in configuring and managing Microsoft Intune, O365 administration, firewall settings, and network troubleshooting. With certifications in ITIL best practices and cybersecurity protocols, I have successfully implemented scalable and secure IT environments that safeguard critical infrastructure against potential threats.Having worked at Tata Consultancy Services, I effectively handled incident management, resolved change requests, and optimized resource allocation across departments, ensuring compliance with organizational policies and service level agreements (SLAs). During my tenure, I improved endpoint protection and played a key role in reducing system vulnerabilities through firewall and antivirus configurations.Through recent Cybersecurity Training with Xaltus (Singapore), I further honed my ability to identify system vulnerabilities, conduct penetration testing, and develop comprehensive security measures, enhancing overall system security and performance.Equipped with a keen understanding of agile methodologies, vulnerability management, and IT service management (ITSM), I am adept at collaborating with cross-functional teams to deliver innovative solutions that drive efficiency, security, and operational excellence. Looking to leverage my experience and knowledge in a challenging position within the UAE IT sector, where I can continue to implement cutting-edge security practices and support business growth.
