Travel Agent
Cairo Governorate, Egypt
- Responsible for assisting customers to make their bookings for flights, hotels, cars and activities all over the world.- Responsible for assisting customers to proceed with their requests to change or cancel any of their bookings.- dealing with vendors such as hotels and airlines to fulfill customers requests or complaints whenever it is required.- assisting new hired agents for their first two weeks on the operations floor by answering their inquiries, assisting them while taking… Show more - Responsible for assisting customers to make their bookings for flights, hotels, cars and activities all over the world.- Responsible for assisting customers to proceed with their requests to change or cancel any of their bookings.- dealing with vendors such as hotels and airlines to fulfill customers requests or complaints whenever it is required.- assisting new hired agents for their first two weeks on the operations floor by answering their inquiries, assisting them while taking calls, providing coaching sessions, and providing product knowledge refreshment sessions. Show less