Reporting to the Head of HR, CEMA South & East; I am responsible for the successful delivery of the people agenda in Africa & to support the business achieve its strategic priorities. I am the subject matter expert on a variety of HR related topics, and accountable for effective operational service delivery. I am also getting my training to be an Agility Coach for the People Function.I am keen on the Successfull delivery and implementation of the HR processes, projects and initiatives… Show more Reporting to the Head of HR, CEMA South & East; I am responsible for the successful delivery of the people agenda in Africa & to support the business achieve its strategic priorities. I am the subject matter expert on a variety of HR related topics, and accountable for effective operational service delivery. I am also getting my training to be an Agility Coach for the People Function.I am keen on the Successfull delivery and implementation of the HR processes, projects and initiatives, fostering strong working relationships with key leaders and stakeholders in the region.Analyse the business to identify and recommend key HR activities to support the business agendaEnsure a consistent approach to HR activities and initiatives within regional and global policies/legal requirements, whilst adhering to local statutory requirements and legislation.Manage both individual and collective ER activity in accordance with TR employment policies and relevant employment/labor laws; consult with legal/labor relations team as needed to resolve issues.Provide direction for the business on all matters associated with staff and coach manages to enhance individual and team capability and performanceParticipate in regional or global projects Show less

• Leading the HR & Communications team to achieve department & organization objectives.• Responsible for the implementation of and adherence to Corporate and EMEA HR policies and programs in Cairo Site.• Act as ‘trusted advisor’ to the Site management team for HR issues, providing value-add solutions that meet the needs of the business.• Participate in Pan-European HR projects and take responsibility for project work within their own Site.• Implement employee relations’… Show more • Leading the HR & Communications team to achieve department & organization objectives.• Responsible for the implementation of and adherence to Corporate and EMEA HR policies and programs in Cairo Site.• Act as ‘trusted advisor’ to the Site management team for HR issues, providing value-add solutions that meet the needs of the business.• Participate in Pan-European HR projects and take responsibility for project work within their own Site.• Implement employee relations’ initiatives to create a positive work environment and provide consistent application in addressing employee relations’ issues. • Ensure appropriate attraction, sourcing, recruitment and selection strategies are in place to meet the needs of the Site.• Ensure appropriate compensation and benefits structures and practices are in place at the Site.• Monitor administration of any HR systems including; compensation, benefits, payroll, and HRIS.• Work to assist Site management in identifying causes and developing programs to reduce employee turnover.• Consult with Site management on all labour issues to minimize risk and future litigation of the Company.• Ensure that appropriate measures are in place to limit legal exposure and risks.• Assist operations in the investigative process for employee grievances and complaints as required.• Act as an escalation point in the disciplinary and grievance process.• Work with local and Regional Learning & Development teams to ensure management training, development and educational programs are utilized & successful selection of key management positions.• Monitor career development and succession planning initiatives to motivate and retain key employees.• Analyse and recommend HR policies, programs and processes to promote a positive, productive work environment that will insure maximum production and utilization of the workforce.• Ensures all legislative and statutory requirements are met regarding employment matters within area of responsibility. Show less

As a member of the Regional HR Leadership Team, contribute to the development of the HR strategy, budgets and people plans for the region - sharing expertise and learning and ensuring an integrated approach to delivering high impact HR advice and quality service delivery across the region & support the Regional Director of HR by providing operational HR expertise across the broad spectrum of HR activity: developing strategies, plans, budgets, projects and timelines to deliver the regional… Show more As a member of the Regional HR Leadership Team, contribute to the development of the HR strategy, budgets and people plans for the region - sharing expertise and learning and ensuring an integrated approach to delivering high impact HR advice and quality service delivery across the region & support the Regional Director of HR by providing operational HR expertise across the broad spectrum of HR activity: developing strategies, plans, budgets, projects and timelines to deliver the regional people and business plan. Interface with English & Exams, Education & Society and Arts Strategic Business Units (SBUs) and HR Centre of Expertise (CoE) colleagues to deliver corporate, regional and country results.Provide high quality, customer-focused functional support to all teams based in the cluster of countries.Key focus on interpretation and tactical application of policy to suit local business needs as well as resolution of complex problems.Embed, demonstrate & promote the British Council Values & Behaviours in all HR activitiesLeading with HR responsibility for 6 countries (Yemen, Jordan, OPT, Iraq, Lebanon & Syria) with varying degrees of complexity in the external HR regulatory environment, geopolitical stability, talent availability and cultural difference; navigate these complexities to ensure the best balance between global, regional and country requirements & deploy a range of HR specialist or bespoke approaches to support the provision of high quality services and advice.Lead and co-ordinate the regional annual people cycle, for performance management, talent management, succession planning, learning and development etc., engaging and communicating with key stakeholders to deliver in line with British Council timelines, policies and processes. Manage health and wellbeing of Regional employees, in conjunction with the Global Wellbeing, ER and IMMT leads as required. Show less

I have been an active Business Partner to all departments, guide and advise on request or pro-actively, on personnel or HR related topics.I partnered with all departments to think along with the Operational management and deliver effective and pragmatic HR added value in the attempt to make things easier, not more complicated.I have supported departments' questions of management and employees with regard to employment procedures including;- Absence Management- Performance… Show more I have been an active Business Partner to all departments, guide and advise on request or pro-actively, on personnel or HR related topics.I partnered with all departments to think along with the Operational management and deliver effective and pragmatic HR added value in the attempt to make things easier, not more complicated.I have supported departments' questions of management and employees with regard to employment procedures including;- Absence Management- Performance Management- Discipline and Grievance issues- Recruitment and Selection- Employee Legislation- Employee Relations- Human Resource Planning- Human Resource Policies and Procedures- Benefits• Function as gatekeeper of (legal) processes.• Take appropriate action when procedures are not followed.• Attend weekly/monthly operations meeting with designated Operations teams and providesed support on HR related issues.• Participate actively in Operational events.• Record keeper regarding HR relevant data such as attrition, absence& sickness.• Analyse HR data tracking trends and connecting with relevant parties for action planning.• Align actions and output with HR colleagues, making sure the HR department functions as 1 team instead of different individuals.• Lead investigations and judge objectively.• Participate in HR projects• Control the annual review process of employees of departments. Show less

Provide HR Support and people systems for our office in Turkey. Support and assist in the integeration and people systems for the latest acquisition in Kenya. Engage in strategic talent management: Strengthen Organization capability through Talent Management.Focus on communication of and compliance with HR, local, regional and global policies.Drive improvement in Core People Processes;Support the business in adhering to the procedures, ensure that all employees are trained and… Show more Provide HR Support and people systems for our office in Turkey. Support and assist in the integeration and people systems for the latest acquisition in Kenya. Engage in strategic talent management: Strengthen Organization capability through Talent Management.Focus on communication of and compliance with HR, local, regional and global policies.Drive improvement in Core People Processes;Support the business in adhering to the procedures, ensure that all employees are trained and have an understanding of key policies.Maintain all HR forms and documents including personnel records and database.Respond to managers and employee complaints and questions.Manage conflicts and respond to organizational changes.Ensure that H.B. Fuller is up to date with local legislationBuild a high Performance culture focused on innovation and growth: Oversee the Performance Planning Assessment (PPA) process in terms of; communicating, reporting, tracking and implementing. Review and advice management regarding performance improvement plans with guidance from Regional HR Manager.Supporting managers when conducting employee meetings such as disciplinary or performance improvement meetings. Ensure that the meetings are performed and documented appropriately and that they comply with relevant legislation and local guidelines.Maintain absence records and ensure that any absences are managed in respect of internal policies and local regulations.Provide payroll input information to external payroll provider.Develop & deploy learning & development initiatives for individual contributors, managers, leaders & high potential employees. Ensure all employees are trained, Manage training and induction programs to ensure that all training is properly documented and to ensure that training meets with legislative requirements.Work with benefit providers to ensure that employees have the relevant provisionAssist in the Acquisitions as per strategic plans Show less

Send quotations to existing & new customers after agreement with Commercial Managing Director & according the targeted contribution margin for price increases or new suggested products. Receipt, managing & processing all Orders from clientsProcessing the orders on the system (ERP – ACCPAC& MISys) & coordinate with planning department for confirmation of delivery dates (for domestic customers) & ready dates for export orders.Coordinate with the Export… Show more Send quotations to existing & new customers after agreement with Commercial Managing Director & according the targeted contribution margin for price increases or new suggested products. Receipt, managing & processing all Orders from clientsProcessing the orders on the system (ERP – ACCPAC& MISys) & coordinate with planning department for confirmation of delivery dates (for domestic customers) & ready dates for export orders.Coordinate with the Export department for loading dates and arrangement with Warehouse & updating the customers with loading & shipping details, and when shipment is affected; send all shipping documentations to customer (scanned copies & via express courier).Follow up customer payments with Receivable Accounting dept.for credit control.Fully responsible of the Major Accounts in the Region (EIMEA)Handel all customer complaints and record them on the QFR (Quality Failure Report) system; and make sure that the complaint has been solved.Monitor the annual sales forecast sent from Regional Manager; and make sure that we achieve the monthly targets.Housekeeper of the ERP system and monitor the quality of data, tracibility & errors. Show less

New product development, studying new products and OEM process.Selection of suppliers & negotiations of prices& fully responsible of the outsourcing process in all its phases, till reaches warehouse and is ready to reach the end user.Manage all the Company International fairs and exhibitions by Assisting the export manager & GM in the yearly plan, coordinating with the exhibition organizers for booking our booth; coordinating with the factory for production of the samples,… Show more New product development, studying new products and OEM process.Selection of suppliers & negotiations of prices& fully responsible of the outsourcing process in all its phases, till reaches warehouse and is ready to reach the end user.Manage all the Company International fairs and exhibitions by Assisting the export manager & GM in the yearly plan, coordinating with the exhibition organizers for booking our booth; coordinating with the factory for production of the samples, shipping, hostess (if required), accommodation, booth design, and finally coordinating with IMC & Expolink in order to acquire Single Interventions Funds.Involved in the marketing plan in all its branches as a part of the business development of the organization and coordination with all relevant departments. Monthly, quarterly and yearly reports showing Return on Sales & return on investment within all the BD plan.Involved in the Exportation process and participating within the development by targeting new markets, new potential clients and cross selling/ up selling for existing clients. Show less

Generating and acheiving monthly, quarterly and annual sales targets for territory of responsibility.Upselling, cross-selling and generation of new business.Working on lapsed customers.Acting as shipping consultant to customers.

Upselling, Cross selling and generation of new business sales for 2 territories.Acheiving weekly, monthly, quarterly and annual KPIs

Acheive projects' goals and objectives.Update databaseAssist in Int'l exhibitions' logistics.