Noha El Messiry Email and Phone Number

Working Online as Personal Assistant for The CEO of (Salesboom.com) Software Canadian CompanyAct as the point of contact between the manager and internal/external clientsScreen and direct phone calls and distribute correspondenceHandle requests and queries appropriatelyManage diary and schedule meetings and appointmentsTake dictation and minutesSend follow up emails Handle All the social media accounts

Organizing files and collecting data to be entered into the computer.   Analyzing the data for errors.  Reporting problems with the data.  Accurately entering information into various computer programs.  Keeping sensitive customer or company information confidential.  Writing the data descriptions when necessary. Working With WordPress.

From Apr. 2015 till Nov. 2016 : 1st line technical support agent for PAYM British Customers.In Nov. 2016 Got An Up Scalling Training To Handle PAYG Queries.Handle British & Scottish Customers inquiries both over the phone & by emailManage & resolve customers complainsEnter new customers information into system & update the existing onesFollow up customers calls when necessaryProduce reportsTake the extra mile to engage customers

French KG Teacher

Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Completes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts; maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.