Develop and implement strategies to improve the efficiency of operations of team.Coach the team to best approaches of business operation and align on tailored developmental plans.Monitor and evaluate team members' performance and provide feedbackCreate and maintain a positive work environmentEnsure that team members are adhering to policies and proceduresDevelop and implement best practices for the area's performance.Oversee the recruitment, training, and development of staffFacilitate communication between departmentsPrepare and submit reports on the progress of the areaMonitor and ensure adherence to safety regulations

1)Launch portfolio of 10 product in Cairo and landing on allocated budget per portfolio. 2)Developing and sustaining solid relationships with key clients that bring in the most income for the portfolio.3)Addressing and resolving key clients’ inquiries in terms of product knowledge , pricing and collection.4)Acting as the main point of contact between key clients and internal teams.5)Supervising the account teams assigned to each key client.6)Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.7)Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

Promoted an established oral anti diabetic product, and launching the latest oral anti diabetic class in the country (SGLT2Is)

Promoted the a newly-launched product along with a well-established anti-hypertensive product in East 2 Zone in Alexandria.