Reports directly to the Department General Manager* Responsible for organizing and coordinating office operations and procedures in order toensure organizational effectiveness and efficiency.* Monitor and record long distance phone calls* Prepare time sheets* Control correspondences* Follow up with Sales and receive reports on weekly basis* Ensure filing systems are maintained and up to date

Keeps management informed by reviewing and analyzing special reports; summarizinginformation; identifying trends.* Organize and record Meeting Minutes* writing reports for senior management and delivering presentations* Arranging travel, meetings and appointments* Preparing Time sheets for employees

Roles & Responsibilities* Maintain a working knowledge of the sales, front office, accounting areas. Have athorough understanding of the operational areas, guest patterns, demand periods andseasons.* Maintain a working knowledge of revenue management principles as it applies to thehotel in general by attending revenue mgt and sales meetings in order to insure financialobjectives of the property are met.* Possess a working knowledge of the brands guest loyalty program and how it applies togroup customers in order to ensure proper credit for reward programs to meetingplanners.* Attend Daily Business review meeting to be aware of business trends, new bookings andchanges to current bookings.* Attend Weekly Revenue Strategy Meeting.* Attend brand or company training programs as directed (may involve overnight travel).* Maintain accurate files and systems for information retrieval as it relates to groupbookings.