Noha El-Rayes Email & Phone Number

Cairo, Egypt

Crete is a premier digital solutions agency based in Cairo, comprising a team of highly skilled designers and developers. As a one-stop solution for all digital needs, we offer a comprehensive suite of services including Business Consultancy, UI/UX Design, Software Development, Mobile App Development, Branding & Positioning, and E-commerce Solutions. Our guiding principle, "Quality is Our Beauty," drives us to deliver top-notch, tailor-made solutions that provide our clients with a competitive edge in the market.My responsibilities inc but not limited to:• Sourcing and attracting candidates using various recruitment methods.• Conducting interviews, screening resumes, and assessing candidate fit.• Developing and managing compensation structures and salary benchmarks.• Ensuring compliance with legal requirements and company policies regarding compensation and benefits.• Serving as a point of contact for employee concerns and grievances.• Implementing initiatives to improve employee engagement and satisfaction.• Overseeing the daily operations of the office, including facilities management and administrative support.

Minly is a platform that enables the spread of positivity from (منن م) a celebrity to (ليي ل) thier fan.My responsibilities:• Sourcing and attracting candidates using various recruitment methods.• Conducting interviews, screening resumes, and assessing candidate fit.• Coordinating with hiring managers to understand role requirements and expectations.• Administering employee benefits programs, including health insurance, retirement plans, and other perks.• Ensuring compliance with legal requirements and company policies regarding compensation and benefits.• Serving as a point of contact for employee concerns and grievances.• Facilitating conflict resolution and fostering a positive workplace environment.• Providing guidance and support to managers on performance-related issues.• Overseeing the daily operations of the office, including facilities management and administrative support.

Cairo, Egypt

In a team of 3 members globally, driving initiatives that enhance employee performance and foster a positive workplace culture. I was responsible for developing and implementing performance management strategies, ensuring alignment with organizational goals, and cultivating a culture that promotes employee engagement, productivity, and well-being. With a focus on global collaboration, i was supporting professional growth, employee recognition, and continuous improvement, while fostering a cohesive, values-driven culture across diverse teams.

Cairo, Egypt

Managed a team of 7 professionals with diverse expertise, driving recruitment efforts, employee development initiatives, and the execution of HR strategies. Led the administration of compensation, benefits, and performance management programs to ensure organizational success. Additionally, assisted in various projects for the management team, including the office relocation from the Agouza facility to the Nexus building in Smart Village, contributing to the continued growth and development of the company.

Giza, Al Jizah, Egypt

Managed recruitment, compensation, and benefits with 3 team members with different skill set. Continued handling financial and administrative responsibilities. Facilitated employee relations and performance management. Spearheaded the efforts in Cairo office growth project. Increasing the human power in Cairo from 80 employees till we reached 256 employees by end of December 2021.

Cairo, Egypt

Handled financial and administrative tasks - Managed basic HR operations, including employee records, recruitment & selection, and compensation & benefits for a headcount of 60-80 full-time Employees.

Cairo Governorate, Egypt

- Responsible of and handling all HR functions (Recruitment - Compensation - Personnel).- Responsible of and handling financial processes.- Managing projects.

• I was tasked for creating a full HR Structure for a startup business solutions firm located in Florida, USA with a headcount of a 10-20 employee’s. • Created the firm’s Code of Ethics & Business Conduct handbook; This manual is a guide on how the employees work together living their values in compliance to the company policies and relevant laws that govern doing business in a legal and ethical manner.• Created an attendance system for the purpose of monitoring and tracking employees’ working hours, and adherence system to monitor employees’ productivity.• Created and maintained an up to date database for all employees’ information.• Created the payroll structure that includes and not limited to the payment method, salary scale, calculating leaves, calculating bonuses and deductions, created payroll sheet, created the payroll slips and receipts. • Prepared daily and weekly reports and conducting remote meetings with employees. • Handling their queries and/or complaints. Authorized to conduct any investigations regarding grievances.

Maadi

Handling and processing profiles for company related campaigns.

Egypt

Responsibilities:* Issuing HR Letters for the employees.* Bank Account Letters requests – in case of new hired.* Maintaining an up-to-date database for employees.* Signing Medical Claims and Requests for the clinic.* Handling benefits for foreign staff. * Preparing payroll with the payroll specialist.* Helping in Governmental Reports asked from the university.Achievements:* Planning & Preparation of Staff Development Day in May 2014.* Delivering Communication Skills workshop in Staff Development Day May 2014.

Egypt

Travel Consultant Agent for Expedia Canada account; Helping customers over the phone creating, Editing or cancelling travel bookings. Coordinating with Airlines, Hotels and car rental companies worldwide.

Egypt

Responsibilities:Assist contract customers with technical issues with handsets, internet dongles, Sure Signal, & Home broad band service.Team delegate for debriefings with regards to any changes or updates with Vodafone services and products.Handling escalations of Irate or dissatisfied customers.Achievements:Highest customer satisfaction rating for 6 months.Highest call back ratio for positive feedback from customers.

Bachelor Of Science (Bsc), Business Administration And Management, General, 3.17 Gpa, Honors

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Very Good With Honors