Nokuthula Simelane Email & Phone Number

Durban Area, South Africa

Handle helpdesk support tickets within client SLA Install and manage desktop operating systems Diagnose & repair desktop hardware faults Install, manage and troubleshoot desktop applications faults or issues Manage Users, Computers, Groups and GPO in AD Manage users and hosts in Anti-virus server management console Manage and maintain mail users and the respective mailboxes Manage and maintain unstructured files storage (NAS) Assist and inform users on storage… Show more Handle helpdesk support tickets within client SLA Install and manage desktop operating systems Diagnose & repair desktop hardware faults Install, manage and troubleshoot desktop applications faults or issues Manage Users, Computers, Groups and GPO in AD Manage users and hosts in Anti-virus server management console Manage and maintain mail users and the respective mailboxes Manage and maintain unstructured files storage (NAS) Assist and inform users on storage (mail and file) best practices. Configure, support and troubleshoot Windows desktop networking. Patch desktop computers in server room access switches Maintain patch cables to ensure neatness Basic command prompt scripting Configure, support and troubleshoot Printers and multi-function devices. Support and maintain Windows print server New PC installation and relocation. Support senior management with their mobile devices. Show less

Durban Area, South Africa

Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.Maintain debtor’s book to ensure that the debt status is accurate and latest.Develop reports on aged debt accounts and days sales outstanding (DSO) reports.Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.Review collection queue to perform collection activities accordingly.Adhere to customer policies and… Show more Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.Maintain debtor’s book to ensure that the debt status is accurate and latest.Develop reports on aged debt accounts and days sales outstanding (DSO) reports.Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.Review collection queue to perform collection activities accordingly.Adhere to customer policies and procedures.Close a specific number of collection accounts each month to meet assigned target.Contact debtors and implement repayment schedules and terms.Assist the company to take legal action against debtors by providing necessary information.Maintain security and confidentiality of company and customer information.Follow legal requirements during debt collections to avoid legal issues.Attend educational programs for professional growth and skill development. Show less