- Spearheaded automation initiatives for insurance and financial sectors, utilizing Automation Anywhere to streamline processes across Excel, web, cloud-based, and database applications.- Led the migration of existing processes from Automation Anywhere v11 to A360 version, ensuring smooth transition and minimal disruption to operations.- Implemented rigorous monitoring protocols for processes in production post-migration to A360 version, ensuring continuous optimization and efficiency.- Collaborated with management to establish a virtual pre-production environment, enabling thorough testing and automation of solutions within the RPA team.- Ensured strict adherence to compliance, policies, and procedures of the RPA COE in all automated solutions developed.- Facilitated communication between stakeholders regarding infrastructure and automation changes, business rules, and exceptions, ensuring alignment with organizational objectives.- Conducted in-depth analysis of processes to identify opportunities for automation, driving efficiency and productivity gains.- Acted as Scrum Master for the agile team, fostering collaboration, productivity, and continuous improvement in project delivery.- Innovated and developed proof-of-concept (POC) projects to explore and implement novel automation solutions.- Verified the accuracy of all business artifacts and ensured alignment with automation process requirements.- Generated comprehensive reports on the performance and outcomes of automated processes, providing insights for further optimization and decision-making.- Conducted regular refactoring and optimization of automated processes to enhance efficiency and effectiveness, contributing to continuous improvement efforts.

• Automating processes using Automation Anywhere for insurance and financial sectors- Excel based applications- Web-based applications- Cloud-based applications- MS Access and SQL Server • Migrating existing processes from v11 to A360 version of Automation Anywhere• Monitoring processes in production and after migrations• Reporting on the functionality of processes• Performing bug fixes on processes in production

• Automation Anywhere 360 training• Certified in Automation Anywhere Certified Advanced RPA Professional, Blue Prism, Microsoft Power Platform Fundamentals, Microsoft Azure Fundamentals • Automated an invoice generation process, using Automation Anywhere.• Worked on a team project involved with automating the process of recruitment for Human Resource (HR). • Improved own performance by attending IQ Bot document training, soft skills training, Power Platforms, Microsoft Azure, C#

• Automated processes using Blue Prism• Compiled process productivity statistics• Monitored and resolved incidents identified in processes within production environment• Automation testing• Performed challenging bug fixes by finding faster, more accurate ways to avoid future issues • Led a team project to perform critical system upgrades within targeted dates and milestones

• Configuration of IPv4 and IPv6 • Network administration• Installation of servers

• Preparation of drinks • Stocking bar fridges • Set up of mobile bars • Stock Taking