- Provide road cycling tubes for events and organizations across Canada, with a focus on Toronto - Manage custom orders, ensuring accurate fulfillment, invoicing, and timely communication with clients via email - Set up, manage, and operate an Amazon storefront, leveraging SEO techniques - Coordinate with event organizers to supply road bike tubes, ensuring timely delivery and proper documentation of billables and invoices- Maintain strong client relationships through efficient order processing and exceptional customer service

- Managed and updated client billing information using specialized insurance policy billing software, ensuring accuracy and compliance- Facilitated efficient communication with both internal teams and external clients to promptly address billing inquiries and policy issues- Conducted detailed audits in Microsoft Excel to verify and reconcile client policies, ensuring data integrity and compliance- Coordinated the distribution of policy renewal billings to external clients, consistently meeting tight deadlines

- Investigated, negotiated, and settled residential claims; coordinated with experts and internal referrals- Ensured fair and timely claims settlements; adhere to policy, legislation, and protocols - Proactively interacted with stakeholders, including insureds, claimants, vendors, brokers, and internal teams

- Created and presented an in-depth PowerPoint on ESG impact on North American commercial real estate- Produced high-level market research presentations for various North American cities using PowerPoint- Assisted analyst team with preparation and distribution of the weekly pipeline spreadsheet- Curated and sent out a weekly company-wide newsletter on key commercial real estate developments

- Organized files and documents in preparation for client meetings- Revised and edited financial spreadsheets for wealth planners under strict deadlines using Excel

- Supported analyst team with underwriting, due diligence, and research tasks- Conducted macroeconomic and market research using Green Street and CoStar- Created and presented a case study on the Texas real estate market using PowerPoint- Assisted in preparing and distributing investment memoranda under tight deadlines