Service And Engagement Team Leader
Sarasota, Florida, United States
-Create a postive consumer environment based around the values of greeting, understanding, engaging, solving, thanking.-Lead a team of 70+ team members directly and indirectly each day.-Oversee 34 points of sale, averaging to 200,000 daily.-Educate team members about expectations and procedures, while coaching as necessary.-Effectively analyze net promoter score, specifically looking at key drivers and creating changes within the business as needed.-Maintain a safety hazard… Show more -Create a postive consumer environment based around the values of greeting, understanding, engaging, solving, thanking.-Lead a team of 70+ team members directly and indirectly each day.-Oversee 34 points of sale, averaging to 200,000 daily.-Educate team members about expectations and procedures, while coaching as necessary.-Effectively analyze net promoter score, specifically looking at key drivers and creating changes within the business as needed.-Maintain a safety hazard free workplace and maintaining an all inclusive work environment. Show less